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SalarySalarySR 4,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Olaya, Al Khobar

Job Description

Job Title: Hotel Receptionist


Responsibilities:

1. Welcoming guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and check-out procedures: Managing check-in and check-out processes accurately and swiftly.

3. Responding to inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing reservations: Handling the booking system, confirming and modifying reservations as needed.

5. Problem-solving: Addressing complaints and issues in a professional manner to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and housekeeping to ensure a comfortable experience for guests.

7. Keeping records: Accurately recording necessary information such as guest details and payments.


Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Basic computer skills.

- Previous experience in the hospitality field is preferred.

- Excellent English language skills.

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • Requires 2-5 Years experience
  • Intermediate in English

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Join us as a Hotel Receptionist!
As a key member of our front desk team at فندق رونا الخبر, you will play a vital role in providing exceptional service to our guests. Your welcoming demeanor and professionalism will ensure that every guest feels valued and cared for during their stay.

Key Responsibilities:
  • Receive guests warmly and professionally, ensuring their needs are met.
  • Manage check-in and check-out procedures, including data entry and payment processing.
  • Provide information about the hotel, services, and local attractions.
  • Handle reservations efficiently, making adjustments as needed.
  • Respond to guest inquiries and resolve complaints or escalate to management as necessary.
  • Coordinate with housekeeping and maintenance to ensure guest satisfaction.
  • Use hotel reservation systems to maintain accurate guest records.
  • Adhere to security protocols to verify guest identities.
  • Handle phone calls and emails, providing prompt responses to inquiries.

Requirements:
  • Saudi nationality is a must.
  • High school diploma or equivalent.
  • Good command of English.
  • Previous experience in hotel operations preferred.
  • A private car and residence near the Narges neighborhood are advantageous.
  • Dedication to work with full commitment.

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