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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join the Kempinski family as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering the finest in European hospitality standards. We are looking for a dedicated Spa Receptionist to join our team at Kempinski The Spa in Al Khobar, Saudi Arabia.

Role Overview: As a Spa Receptionist, you will be responsible for all reception duties in the spa, ensuring each guest is given a warm welcome and receives the utmost care. This role serves as a stepping stone for those aspiring for leadership positions in spa operations.

Key Responsibilities:
  • Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
  • Respond to guest bookings and queries professionally.
  • Promote and upsell spa services and retail products.
  • Follow the Spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
  • Maintain knowledge of spa treatments, services, and products to advise guests appropriately.
  • Record reservations and manage appointment schedules.
  • Perform confirmation calls and check guests in and out, adhering to payment and cash handling procedures.
  • Manage client profiles and prepare daily reports in accordance with SOP.
  • Stay informed on resort activities and promote them to guests.
  • Handle guest queries and complaints efficiently and professionally.
  • Ensure the working environment is clean and organized.
  • Monitor supplies and towels, ensuring readiness for guests.

Join us at Kempinski Hotels
If you are passionate about providing excellent service and are looking for a dynamic role in an esteemed luxury hotel, we encourage you to apply and become part of our evolving family.

Requirements

  • Females-only workplace
  • No experience required

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