Technical Support Specialist📣 Job Ad

Key Responsibilities:

• Accurately enter, update, and maintain data in company systems.
• Verify data accuracy and resolve discrepancies.
• Prepare reports and maintain organized records.
• Support administrative and operational teams with data-related tasks.
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Requirements:

• Diploma or Bachelor’s degree.
• Fresh graduates are welcome.
• Good knowledge of Microsoft Excel and MS Office.
• Strong attention to detail and organizational skills.

• Receive, inspect, and store spare parts and materials in accordance with company procedures.
• Issue materials against approved requests and maintain accurate inventory records.
• Monitor stock levels and initiate replenishment requests to ensure material availability.
• Conduct periodic stock counts and support inventory reconciliation activities.
• Coordinate with the Purchasing and Operations teams to meet material requirements and maintain inventory accuracy.
• Ensure proper storage, housekeeping, and compliance with HSE standards within the warehouse.

• Diploma or Bachelor’s degree in a relevant field.
• Minimum of 3-5 years of experience in spare parts stores.
• Strong knowledge of inventory control and warehouse operations.
• Proficiency in ERP systems and Microsoft Excel.
• Strong organizational and coordination skills.

• Coordinate sales team activities, including scheduling meetings, preparing sales reports, and managing customer communications.
• Assist in the preparation and distribution of sales materials, presentations, and proposals.
• Maintain and update customer databases, ensuring accurate and current information.
• Process sales orders, track shipments, and handle customer inquiries regarding order status and delivery.
• Monitor and report on sales performance, providing insights and recommendations for improvement.
• Collaborate with the marketing team to execute promotional campaigns and track their effectiveness.
• Support the sales team with administrative tasks, such as expense reporting, travel arrangements, and meeting coordination.
• Handle customer complaints and issues, escalating them to the appropriate team members as necessary.
• Maintain organized records of sales activities, customer interactions, and other relevant documentation.
• Stay updated on industry trends and product knowledge to provide accurate information to customers and support the sales team effectively.

• Bachelor's degree in business administration, Marketing, or related field.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.