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SalarySalarySR 1,000 / Month
Contract TypeContract TypeSeasonal
Workplace typeWorkplace typeRemote
LocationLocationJeddah
Customer service representative is required to work in the call center of a leading company in the services field, where the job requires communication with customers in a highly professional manner, responding to their inquiries, solving their problems, and coordinating their reservations. The job includes the following tasks: receiving phone calls, recording and documenting customer requests in the system, following up on complaints until resolved, and coordinating with the relevant departments to ensure the best service is provided. We are looking for a person with excellent communication skills, the ability to work under pressure, proficient in using computers, with previous experience in customer service.

Requirements

  • No experience required
  • Intermediate in English

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Hotel Receptionist

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ACCOR

Full-time
Join Accor's Hospitality Team!
As a leading hospitality brand, Accor invites you to embark on a rewarding career as a Guest Service Agent (GSA) at the Swissôtel Living Jeddah. We are seeking an individual who is dedicated to delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:
  • Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
  • Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
  • Execute check-out procedures, including accurate billing and secure payment collection.
  • Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
  • Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
  • Manage reservations, room allocations, and special requests with precision.
  • Uphold the highest standards of organization and cleanliness at the front desk area.
  • Perform essential administrative tasks, including generating reports.
  • Collaborate effectively with team members to consistently deliver superior service standards.
  • Adhere strictly to all hotel policies, procedures, and safety protocols.

Qualifications:
  • Diploma or degree in Hotel Management or related field.
  • Customer service experience, particularly in the hospitality industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
  • Ability to multitask in a fast-paced environment.
  • Fluency in English; knowledge of additional languages is a plus.

breifcase0-1 years

locationJeddah

1 day ago