Receptionist

in The Important Original Company

about 1 month ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Abhur Ash Shamaliyah, Jeddah

Providing a warm welcome to visitors and directing them to the appropriate sections or people. Handling incoming calls accurately and professionally. Recording visitor data and maintaining an effective system for documenting visitor movement. Responding to questions and inquiries and providing the required information effectively. Ensuring that the reception area is tidy and ready to receive visitors at all times. Writing all notes about everything. Being polite and calm regardless of the behavior and manner of the clients. Must possess high organizational skills, as he is the person responsible for the front of the place and communicates with visitors as soon as they enter.

Requirements

For Saudis Only
GOSI Registration Required
Requires 2-5 Years experience
Intermediate in English

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 Monitor quality of the interior of salon, report any
maintenance issues to the manager
 Effectively communicate with all employees within the salon
and be of support to their roles
 Ensure the Hostess area is clean and presentable at all times
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To ensure the salon is ready at the start of each day and all bookings are checked in advance
Ensure all check-lists are in place, staff delegated for job assignments and tasks are completed on time as per checklists
To make bookings smartly and to understand in detail of skills sets of each technician/stylist
Record reservations and manage the appointment schedule
Conduct confirmation calls
To pamper and look after guests within the salon.
Ensure all guest queries, complaints are dealt with efficiently and conveying relevant information to supervisor / Manager efficiently
To be highly knowledgeable of all Salon offerings and prices, consistently promote products and services and reach targets assigned for Hostess by conducting retails sales procedures
To ensure the smooth departure/checkout of all guests by conducting check in, check out and payment procedures
Monitoring and record keeping of treatment timing of the technicians
Assisting supervisor/ manager in monitoring staff grooming and appearance
Acquire and maintain an excellent working knowledge of the computer and booking system
Create content, taking photographs, videos for company Social Media channels as per instructions from management
Replying to emails, Whatsapps and text messages on salon email and mobile as per instructions
Responsible for cash sales and following proper cash handling procedures
Ensure accuracy in transactions of all payment methods from clients including cash, credit cards, selling and redemption of gift cards, vouchers, packages etc
Ensure confidentiality at all times; sensitive internal information, client details, preferences and trade information handled with extreme care
Receiving deliveries from suppliers, cross checking and ensuring proper storage, updating concerned Team members
Monitor quality of the interior of salon, report any maintenance issues to the manager
Effectively communicate with all employees within the salon and be of support to their roles
Ensure the Hostess area is clean and presentable at all times
Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
Business Administration/Personal Assistant/Secretary Certificate an advantage
Sales and/or customer service training an advantage
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Welcoming visitors and clients and organizing appointments.
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