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SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
مسمى الوظيفة: موظف استقبال

وصف الوظيفة: ستكون مسؤولاً عن استقبال الزوار والعملاء وتحديد مطالبهم، بالإضافة إلى توجيههم إلى المرجع المختص. ستقوم أيضًا باستقبال المكالمات الهاتفية والرد على الاستفسارات أو التحويل إلى المرجع المناسب، فضلاً عن حفظ السجلات الخاصة بالزوار.

الواجبات والمهام الرئيسية:
  • استقبال الزوار والعملاء والترحيب بهم وتحديد مطالبهم.
  • تزويدهم بالمعلومات المطلوبة وإعلام المرجع المعني عن المراجعين.
  • استقبال المكالمات الهاتفية والرد على الاستفسارات.
  • إجراء الاتصالات الداخلية للحصول على المعلومات اللازمة.
  • ترتيب مواعيد المقابلات وتسجيل أسماء المراجعين.
  • الالتزام بالأدلة الإجرائية والسياسات والإجراءات المنظمة.

نوع الإعلان: إعلان وظيفي عام

المؤهلات:
  • البكالوريوس في إدارة الأعمال أو التسويق أو خدمات العملاء أو السكرتارية التنفيذية.

الشهادات المفضلة:
  • Microsoft Certified System Engineer (MCSE 2003)
  • مساعد شبكة معتمد من CCNA
  • شهادة تدريب الموارد البشرية HRD
  • Professional in Human Resources- International (PHRi)
  • أخصائي قياس وتحقق (CMVP)

المهارات المطلوبة:
  • خدمة العملاء
  • جدولة الزيارات
  • مقسم الهاتف
  • تحديد الاجتماعات
  • الرد على المكالمات الواردة
  • الاحتفاظ بسجلات الوصفات الطبية للعملاء
  • الرد على استفسارات العملاء
  • تحية الضيوف

Requirements

  • Females-only workplace
  • No experience required

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