Job SummaryWe are looking for a Telephone Operator to manage incoming and outgoing telephone calls in a professional and efficient manner. The ideal candidate will be responsible for greeting callers, transferring calls, providing information, taking messages, and scheduling appointments.
Job Responsibility- Answer and direct incoming calls in a polite and friendly manner
- Use a multi-line phone system to handle a high volume of calls
- Provide accurate information to callers and assist them with their inquiries
- Take detailed messages and ensure they are delivered promptly
- Schedule appointments and maintain calendars for staff members
Candidate Requirements- Proven experience as a Telephone Operator or similar role
- Excellent communication skills and a pleasant phone manner
- Proficient in using a multi-line phone system
- Strong attention to detail and accuracy
- Ability to work under pressure and handle a high volume of calls efficiently
