Restaurant Manager

We are looking for a dynamic and experienced restaurant manager to take responsibility for the daily operations of our luxury restaurant.

Job Summary:
The ideal candidate will be responsible for ensuring operational excellence, maintaining brand standards, leading an enthusiastic team, and providing exceptional guest experiences.

Operations Management:

• Supervising daily front and back-of-house operations in accordance with established operating standards and cleanliness standards.
• Ensuring smooth restaurant opening and closing procedures.
• Resolving customer complaints and maintaining high service quality.
• Monitoring inventory, waste, and cost controls to ensure budget goals are met.
• Coordinating purchasing and kitchen processes to ensure quality and efficiency.

Team Management:

• Leading, training, and motivating back and front-of-house teams.
• Preparing weekly schedules and managing staffing needs.
• Conducting briefings and performance evaluations.
• Coordinating with human resources regarding recruitment, training, leave, and disciplinary procedures.

Financial Oversight:

• Contributing to the preparation and management of the annual budget.
• Monitoring daily sales reports, guest bills, and discounts.
• Ensuring compliance with financial procedures and cash handling policies.
• Driving profitability through upselling and portion control.

Guest Experience:

• Monitoring guest satisfaction and interaction based on their feedback.
• Ensuring prompt and professional service from guest arrival to departure.
• Anticipating guest needs and building lasting relationships with VIP customers.

Administrative Tasks:

• Completing daily reports and providing monthly operational reviews.
• Maintaining effective communication with senior management regarding goals and challenges.
• Ensuring accurate documentation of schedules, incidents, and reports.

Required Qualifications:

• Proven experience as a restaurant manager (at least 5 years in a similar role).
• Strong leadership, organizational, and communication skills.
• Excellent knowledge of service operations and standards, and cleanliness standards.
• Good understanding of point-of-sale systems, budgeting, and inventory control.
• Customer-focused, proactive, and solution-oriented.
• Fluent in English and Arabic.
• A degree in hospitality management or a related field is preferred.

Join Us as a Restaurant Manager!
At I'M HUNGRY, we are ready to welcome an enthusiastic Restaurant Manager who is passionate about food and beverage services. In this role, you will play a pivotal part in ensuring the highest levels of hospitality, connecting with guests, and leading our team to success.

Key Responsibilities:

• Supervise daily operations in food and beverage outlets.
• Create innovative programs and promotions to enhance guest experience and drive revenue.
• Assist in financial budgeting operations to maximize profitability.

Qualifications:

• A minimum of 35 years of experience in full-service restaurant management.
• Flexibility in working hours with a willingness to cover shifts as required.
• Strong ability to multi-task, organize, and prioritize workload effectively.