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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join the Rixos Hotels Team as a Butler!
We are seeking a highly skilled and professional Butler to join our esteemed team in Obhur Jeddah, Saudi Arabia. As a Butler in our luxury establishment, you will be responsible for providing exceptional, personalized service to our distinguished guests, ensuring their comfort and satisfaction throughout their stay.

Key Responsibilities:
  • Greet and welcome guests upon arrival, assisting with check-in procedures and luggage handling.
  • Anticipate and fulfill guests' needs, preferences, and requests with utmost discretion and efficiency.
  • Maintain impeccable standards of cleanliness and organization in guest rooms and common areas.
  • Coordinate with various departments to ensure seamless service delivery, including housekeeping, food & beverage, and maintenance.
  • Manage guest itineraries, make reservations, and arrange transportation as needed.
  • Prepare and serve refreshments, meals, and beverages according to guest preferences.
  • Assist with packing, unpacking, and garment care services.
  • Handle guest correspondence and manage any special requests or complaints promptly and professionally.
  • Maintain accurate records of guest preferences and service delivery for future reference.
  • Stay informed about local attractions, events, and cultural activities to provide knowledgeable recommendations to guests.
  • Ensure compliance with all safety and security protocols.
  • Participate in ongoing training to enhance service skills and knowledge of luxury hospitality standards.

Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, or a related field.
  • Minimum of 23 years of experience as a Butler in a luxury hotel or private residence.
  • Fluency in English; proficiency in Arabic and/or additional languages is highly advantageous.
  • Exceptional interpersonal and communication skills with a warm, professional demeanor.
  • Strong attention to detail and ability to anticipate guests' needs.
  • In-depth knowledge of luxury hospitality standards, etiquette, and protocol.
  • Proficiency in hospitality management software and MS Office suite.
  • Excellent organizational, time management, and multitasking abilities.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Strong problem-solving skills and ability to make decisions independently.
  • Knowledge of local customs, attractions, and cultural sensitivities in Saudi Arabia.
  • Understanding of Islamic cultural norms and etiquette.
  • Ability to maintain confidentiality and exercise discretion at all times.
  • Physical stamina to stand for extended periods and lift up to 50 pounds.
  • Commitment to delivering exceptional guest experiences and maintaining the highest standards of service.

Requirements

  • Open for all nationalities
  • No experience required

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