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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Accor as a Butler: At Accor, we are more than just a worldwide leader in hospitality. We invite you to bring your unique talents to our team, where you can find a role that matches your personality and aspirations.

About the Role: As a Butler, you will play a crucial role in ensuring maximum guest satisfaction by constantly monitoring service levels. Your responsibilities will include:
  • Establishing good public relations with all guests.
  • Providing warm and anticipative service to exceed the needs and expectations of our discerning guests.
  • Acting as a reference team member for guests during their stay, ensuring all requests are fulfilled.
  • Managing guest requests and preferences accurately.
  • Executing the annual upsell strategy and achieving management goals.

Qualifications:
  • Luxury five-star experience is essential.
  • Formalized training as a butler is highly regarded.
  • Strong leadership, interpersonal, and communication skills.
  • High attention to detail and a strong sense of responsibility.
  • Problem-solving abilities and a commitment to continuous improvement.

Your Working Environment: You will be part of a distinguished team at Sofitel Shahd Al-Madinah, located near the northern entrance of Al-Masjid an-Nabawi, featuring luxurious accommodations and exceptional amenities.

Requirements

  • Requires 2-5 Years experience

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