Call Center Agent📣 Job Ad

Join IHG Hotels & Resorts as a Call Center Agent!

At IHG, we believe that first impressions count. We are looking for a Front Desk Agent who can create memorable guest experiences and act as a trusted contact for all guest needs. In this role, you will ensure seamless transactions, provide local insights, and anticipate guest requests to make them feel at home.

Your Day-to-Day Responsibilities:

• Kicking off memorable guest experiences with a warm welcome.
• Acknowledging IHG Rewards Club members and returning guests in person or over the phone.
• Taking, managing, and receiving payments for guest bookings.
• Facilitating swift check-in and check-out processes.
• Anticipating guest needs and providing tailored recommendations.
• Assisting with bill issues and restaurant recommendations.

What We Need From You:

• Excellent communication skills to interact effectively with guests.
• Strong problem-solving abilities to turn issues into opportunities.
• Fluency in the local language; additional language skills are a plus.
• Basic literacy and tech-savvy skills, including reading, writing, and math.

What You Can Expect From Us:
We provide our staff with the tools they need to succeed. Expect a competitive salary, comprehensive benefits, and a supportive environment that values diversity and inclusivity. Join us and be part of our global family, where you’ll have room to grow and make a difference!

Join the Team at ABYAT - Your Gateway to Retail Excellence!

Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22000 square meters and offering over 22000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.

About us
Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.

Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.

Position: Financial Analyst
Location: KSA – Riyadh
Type: Full-time

Responsibilities

• Analyze current and past financial data and performance to make recommendations on profit enhancement.
• Consistently analyze financial information based on both routine and ad-hoc reports.
• Interpret financial data to recognize changing trends, patterns, and their meaning related to key performance indicators.
• Communicate financial insights suggesting business issues to management.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, or a related field; equivalent professional experience will also be considered.
• Minimum of 5 years of hands-on experience in financial analysis and financial modeling.
• Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and financial modeling tools.
• Proven ability to communicate financial insights clearly and effectively across technical and non-technical audiences.
• Experience working with Big Data tools, platforms, or large datasets.