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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:
  • Supervise the team of Housekeeping Attendants towards achieving operational objectives.
  • Prepare job assignments and issue keys and supplies to Housekeeping Attendants.
  • Monitor VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate actions.
  • Attend daily meetings and receive special instructions.
  • Receive check-outs before reporting them as vacant.
  • Handle special requests from guests and ensure they are executed.
  • Inspect cleaned areas using a checklist to ensure standards are met.
  • Fill out reports and manage found articles.
  • Supervise cleaning of guest rooms, corridors, and stairwells.
  • Train and assist Housekeeping Attendants while providing feedback to superiors.
  • Assist with inventory and ensure proper handling and maintenance of housekeeping equipment.

Qualifications:
You should ideally have a diploma or vocational training in hospitality with minor supervisory experience in a hotel Housekeeping Department. Strong written and spoken English communication skills, along with interpersonal and problem-solving abilities, are essential. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies:
  • Understanding of hotel operations.
  • Effective communication skills.
  • Planning for business.
  • Supervising people.
  • Teamwork and adaptability.
  • Customer focus and drive for results.

Requirements

  • Requires 2-5 Years experience

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