Cleaning and Housekeeping Supervisor📣 Job Ad

Join Rotana Hotels as a Housekeeping Supervisor
We are currently seeking passionate and dynamic guest-focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Prepare job assignments and issue keys and supplies to Housekeeping Attendants.
• Monitor VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate actions.
• Attend daily meetings and receive special instructions.
• Receive check-outs before reporting them as vacant.
• Handle special requests from guests and ensure they are executed.
• Inspect cleaned areas using a checklist to ensure standards are met.
• Fill out reports and manage found articles.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Train and assist Housekeeping Attendants while providing feedback to superiors.
• Assist with inventory and ensure proper handling and maintenance of housekeeping equipment.

Qualifications:
You should ideally have a diploma or vocational training in hospitality with minor supervisory experience in a hotel Housekeeping Department. Strong written and spoken English communication skills, along with interpersonal and problem-solving abilities, are essential. Computer literacy and experience with Opera are advantageous.

Knowledge & Competencies:

• Understanding of hotel operations.
• Effective communication skills.
• Planning for business.
• Supervising people.
• Teamwork and adaptability.
• Customer focus and drive for results.

Join Our Team as a Housekeeping Supervisor!

At Marriott International, we are proud to be an equal opportunity employer, fostering an inclusive environment where every associate is valued. As a Housekeeping Supervisor at Four Points by Sheraton Makkah, you will play a vital role in ensuring our guests have a pleasant and memorable experience.

Key Responsibilities:

• Inspect guest rooms, public areas, and pools after cleaning to ensure quality standards are met.
• Manage daily housekeeping activities and coordinate with Front Office and Engineering departments.
• Document and resolve issues with room discrepancies.
• Assist management with hiring, training, and evaluating housekeeping staff.
• Maintain adherence to safety and security policies.

Qualifications:

• High school diploma or equivalent.
• At least 1 year of related work experience, including supervisory experience.
• Strong communication skills and ability to maintain professional relationships.
• Ability to lift and carry objects up to 55 pounds.

Join us at Four Points by Sheraton—where your unique talents and backgrounds are appreciated, and you can thrive in a collaborative work environment!

Join Our Team at Rotana Hotels as a Housekeeping Supervisor
At Rotana Hotels, we are dedicated to delivering extraordinary levels of customer service and providing creative solutions for our guests. We are currently seeking passionate and dynamic individuals to join our housekeeping team.

About the Role
As a Housekeeping Supervisor, you will oversee the team of Housekeeping Attendants to achieve operational objectives while ensuring compliance with the hotel's cleanliness and maintenance standards. Your core responsibilities will include:

• Preparing job assignments for Housekeeping Attendants.
• Issuing keys and supplies to the team.
• Managing VIP statuses, special requests, and inspections to ensure guest satisfaction.
• Conducting daily meetings for special instructions.
• Training and assisting Housekeeping Attendants.

Skills and Qualifications
The ideal candidate will have:

• A diploma or vocational training in hospitality.
• Previous supervisory experience in a hotel housekeeping department.
• Strong communication skills in English.
• Good interpersonal and problem-solving abilities.
• Computer literacy and experience with Opera is a plus.

Why Work at Rotana Hotels?
We offer a vibrant work environment where you can thrive and make a difference. You will be part of a multi-cultural team focused on excellence. If you're committed to delivering high-quality service and enjoy working under pressure, we want to hear from you!