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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Job Purpose
In this senior-level Operations Manager role, the Healthcare Operations Manager will oversee and ensure that all contractual obligations and KPIs are meticulously met. This includes managing daily operations, monthly invoicing, reviewing quotations, and ensuring that staff rosters align with contractual requirements.

Major Accountabilities
  • General
    • Oversee the day-to-day operations of KAUST Health, including monthly resource allocation and planning.
    • Approve and oversee strategies to improve efficiency and productivity in collaboration with the service provider.
  • Contract and KPIs
    • Monitor and review key performance indicators (KPIs) related to the medical services contract.
    • Where necessary, monitor improvement plans to rectify any KPI non-compliance.
    • Develop and implement KAUST operational policies and procedures to ensure consistency and compliance.
    • Oversee the work of the service provider, ensuring adherence to contractual obligations, quality standards, and regulatory requirements.
  • Operations
    • Lead in the planning and implementation of facilities improvements/rectifications.
    • Identify opportunities for process improvement and ensure the service provider implements innovative solutions.
  • Patient Experience & Referral
    • Oversee the management of the KAUST Patient Experience function and ensure a positive patient journey.
    • Act as the escalation point for patient complaints and feedback.
  • Medical Insurance & Financial Oversight
    • Oversight and review of insurance rejection rates with action plans to improve claim acceptance.
    • Monitoring expenditure, revenue, and cost efficiency to support sustainable financial growth.
  • Leadership and Team Management
    • Lead, mentor, and develop a high-performing team of professionals.
    • Foster a positive and supportive work environment that encourages teamwork and innovation.
  • Continuous Improvements
    • Identify and implement best practices to enhance operational efficiency and service quality.

Person Requirements
  • Demonstrates a strong understanding of KAUST Health services.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.

Qualifications
  • Bachelor’s degree, preferably in medical specialties.
  • Master's degree in Hospital Management & Healthcare Administration or MBA.

Experience
  • Minimum 10 years of experience in healthcare operations, with at least 5 years in a managerial/lead role.
  • Must have a strong background in the healthcare sector.

Requirements

  • Requires 2-5 Years experience

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Operations Manager

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Saudi Climbing and Hiking Federation (SCHF)

Full-time
Company Description
The Saudi Climbing and Hiking Federation (SCHF) is the national governing body for climbing and hiking in Saudi Arabia. Founded in February 2018 under the Saudi Arabian Olympic and Paralympic Committee and Ministry of Sports, the Federation is dedicated to promoting and developing the sport in the region.

Role Description
The Events Operations Manager oversees the planning, execution, and optimization of all climbing operations under the Federation. This includes event management, training facility operations, athlete development programs operations, and international competition logistics. The role plays a vital part in ensuring operational excellence across both event and training domains — driving innovation, efficiency, and performance to position Saudi Arabia as a regional and global leader in climbing.

Responsibilities
  • Event Operations
    • Develop innovative concepts and strategies for climbing events that captivate participants and audiences.
    • Plan, manage, and execute event timelines, budgets, and logistics for competitions, festivals, and initiatives.
    • Oversee risk management, safety compliance, and contingency planning for all events.
    • Lead and coordinate staff and volunteers for seamless event delivery.
    • Collaborate with marketing and sponsorship teams to promote events and secure partnerships.
    • Conduct post-event reviews and prepare reports to assess performance and improve future strategies.
  • Training Operations
    • Manage day-to-day operations of the climbing training facility ensuring smooth scheduling and safety.
    • Oversee planning and execution of training sessions and athlete development camps.
    • Coordinate with coaches to ensure training aligns with performance goals.
  • International Participation & Camps
    • Plan and manage logistics for national team participation in international competitions.
    • Organize local and international training camps ensuring all operational elements meet standards.
    • Act as a liaison between the Federation and international partners.
  • General Operations & Performance
    • Oversee equipment inventory and maintenance.
    • Develop and monitor key performance indicators (KPIs) for operational success.
    • Foster a culture of innovation and continuous improvement.
Qualifications
  • Bachelor’s degree in Sports Management, Event Management, or related field.
  • Minimum of 4 years of experience in sports operations or event management.
  • Experience managing sport training facilities or athlete programs is an advantage.
Skills
  • Fluency in English and Arabic.
  • Expertise in event and facility operations.
  • Strong project management and logistics planning skills.
  • Proficiency in event management software.
  • Strong communication and interpersonal skills.
  • Leadership and teamwork orientation.
  • Innovative and solutions-driven mindset.
  • Adaptability and crisis management capability.

breifcase2-5 years

locationMakkah

18 days ago