Operations Manager📣 Job Ad
in Kaust (king Abdullah University Of Science And Technology)
about 23 hours ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Job Purpose
In this senior-level Operations Manager role, the Healthcare Operations Manager will oversee and ensure that all contractual obligations and KPIs are meticulously met. This includes managing daily operations, monthly invoicing, reviewing quotations, and ensuring that staff rosters align with contractual requirements.
Major Accountabilities
Person Requirements
Qualifications
Experience
In this senior-level Operations Manager role, the Healthcare Operations Manager will oversee and ensure that all contractual obligations and KPIs are meticulously met. This includes managing daily operations, monthly invoicing, reviewing quotations, and ensuring that staff rosters align with contractual requirements.
Major Accountabilities
- General
- Oversee the day-to-day operations of KAUST Health, including monthly resource allocation and planning.
- Approve and oversee strategies to improve efficiency and productivity in collaboration with the service provider.
- Contract and KPIs
- Monitor and review key performance indicators (KPIs) related to the medical services contract.
- Where necessary, monitor improvement plans to rectify any KPI non-compliance.
- Develop and implement KAUST operational policies and procedures to ensure consistency and compliance.
- Oversee the work of the service provider, ensuring adherence to contractual obligations, quality standards, and regulatory requirements.
- Operations
- Lead in the planning and implementation of facilities improvements/rectifications.
- Identify opportunities for process improvement and ensure the service provider implements innovative solutions.
- Patient Experience & Referral
- Oversee the management of the KAUST Patient Experience function and ensure a positive patient journey.
- Act as the escalation point for patient complaints and feedback.
- Medical Insurance & Financial Oversight
- Oversight and review of insurance rejection rates with action plans to improve claim acceptance.
- Monitoring expenditure, revenue, and cost efficiency to support sustainable financial growth.
- Leadership and Team Management
- Lead, mentor, and develop a high-performing team of professionals.
- Foster a positive and supportive work environment that encourages teamwork and innovation.
- Continuous Improvements
- Identify and implement best practices to enhance operational efficiency and service quality.
Person Requirements
- Demonstrates a strong understanding of KAUST Health services.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
Qualifications
- Bachelor’s degree, preferably in medical specialties.
- Master's degree in Hospital Management & Healthcare Administration or MBA.
Experience
- Minimum 10 years of experience in healthcare operations, with at least 5 years in a managerial/lead role.
- Must have a strong background in the healthcare sector.
Requirements
- Requires 2-5 Years experience
Similar Jobs
You may also like
- Related Operations Manager Opportunities
- Operations Manager Jobs in Jeddah
- Operations Manager Jobs in Makkah
- Operations Manager Jobs in Riyadh
- Operations Manager Jobs in Dammam
- Operations Manager Jobs in Al Khobar
- Branch Supervisor Jobs in Jeddah
- Customer Service Representative Jobs in Jeddah
- Sales Representative Jobs in Jeddah
- General Accountant Jobs in Jeddah
- Administrative Assistant Jobs in Jeddah
- Other Job Fields in Makkah
- Customer Service Representative Jobs in Makkah
- Sales Representative Jobs in Makkah
- General Accountant Jobs in Makkah
- Administrative Assistant Jobs in Makkah
- Nail Care Specialist Jobs in Makkah
- Seller Jobs in Makkah
- Sales Specialist Jobs in Makkah
- Barista Jobs in Makkah
- Purchase Specialist Jobs in Makkah
- Cashier Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Production Supervisor Jobs in Makkah
- Sales Consultant Jobs in Jazan
- Mechanical Technician Jobs in Jazan
- Company Branch Manager Jobs in Al Qaysumah
- Reporter Jobs in Tendaha
- Executive Assistant Jobs in Al Jubail
- Project Coordinator Jobs in Al Jubail
- Makeup Artist Jobs in Al Khobar
- AutoCAD Draftsman Jobs in Najran
- Sports Coach Jobs in Al Midhnab