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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Hilton as a Receptionist!
At Hilton, we're dedicated to providing exceptional guest experiences and we're looking for a Receptionist to join our team at DoubleTree by Hilton Madinah Gate. As a Receptionist, you will be the face of our hotel and will play a key role in ensuring our guests have a memorable stay.

Responsibilities:
  • Provide reception services for guests, ensuring a seamless experience from check-in to check-out.
  • Handle guest queries timely and effectively to achieve positive outcomes.
  • Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Demonstrate a high level of customer service and adhere to hotel policies.
  • Contribute to training efforts for Night Team and other team members.
  • Maximize room occupancy and use upselling techniques.
  • Comply with security, fire regulations, and health and safety legislation.

Requirements:
  • Previous experience in a customer-focused industry.
  • Completion of high school certificate or equivalent.
  • Strong communication skills and positive attitude.
  • Commitment to high customer service standards.
  • Ability to work independently and as part of a team.

Desirable:
  • Experience in cash handling.

Embrace the opportunity to work with one of the world’s leading hospitality brands. Join Hilton and help us deliver remarkable experiences to our guests every day!

Requirements

  • Requires 2-5 Years experience

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