Receptionist📣 Job Ad

Join Our Team as a Receptionist at Novotel Thakher Makkah!

Novotel Thakher Makkah, situated in the heart of the holy city of Makkah, is on the lookout for a professional and friendly Receptionist to enhance our service offerings. With 1461 rooms and suites, along with various dining options and amenities, we are committed to providing a unique experience for all visitors and pilgrims.

Key Responsibilities:

• Greet and check in guests, ensuring an efficient arrival process.
• Manage reservations and bookings through our computerized system.
• Handle incoming phone calls and emails in a prompt, professional manner.
• Provide general information and assistance to visitors and staff.
• Ensure the reception area is clean and organized.
• Perform administrative tasks such as data entry and filing.
• Coordinate with other departments for exceptional customer service.
• Assist with special projects or events as necessary.

Qualifications:

• Excellent communication skills in English and Arabic; knowledge of additional languages is a plus.
• Strong customer service orientation with a friendly demeanor.
• Previous experience as a receptionist or in a front desk role, preferably in hospitality.
• Proficient in Microsoft Office and adaptable to new software.
• Outstanding organizational and multitasking abilities.
• Detail-oriented with problem-solving skills.
• Willingness to work various shifts, including weekends and holidays.
• High school diploma or equivalent; a degree in hospitality or a related field is an advantage.

Join us in creating a tranquil environment for guests on their spiritual journey and ensure they feel at home with our exceptional service.

Join Rixos Hotels as a SPA Receptionist!
Are you passionate about delivering exceptional guest experiences? Rixos Hotels, a leader in luxurious hospitality, is seeking a dedicated SPA Receptionist to enhance our spa operations in King Abdullah Economic City, Makkah.

Key Responsibilities:

• Maintain clean, attractive, and well-stocked retail displays.
• Monitor Guest Service results and make improvements as needed.
• Send daily confirmation letters to guests with details of their requested services.
• Maintain thorough knowledge of all well-being services and departments, promoting offerings to guests.
• Notify management of any guest complaints promptly.
• Stay updated with local and international trends in beauty and wellness.
• Achieve sales targets as set by the manager.
• Assist in preparing revenue reports and stock counting.
• Support new team members with departmental orientation.

Qualifications:
Successful candidates will possess a high school diploma or higher qualification, along with a minimum of 1 year of experience in a similar role, preferably within the hospitality industry.

At Rixos Hotels, we pride ourselves on offering innovative guest experiences and ample opportunities for our employees to grow in their careers. If you thrive in a dynamic, guest-focused environment, we encourage you to apply!

Join Our Team as a Receptionist at IHG Hotels & Resorts!
Are you passionate about providing exceptional customer service and looking for an exciting opportunity in the hospitality industry? IHG Hotels & Resorts, a global leader in hospitality, is seeking a dedicated and professional Receptionist to join our esteemed team in Mecca, Makkah, Saudi Arabia.

About IHG Hotels & Resorts:
IHG Hotels & Resorts is a family of 19 hotel brands with a commitment to providing True Hospitality for Good. With over 6,300 hotels in more than 100 countries, we aim to deliver unforgettable experiences for our guests.

Job Responsibilities:

• Welcome and assist guests during check-in and check-out processes.
• Manage phone calls and provide excellent customer service.
• Maintain an organized front desk area and ensure timely resolution of guest inquiries.
• Handle reservations and coordinate with other departments to meet guest needs.

Qualifications:
We welcome talent from diverse backgrounds and experiences. If you have a strong passion for hospitality and a drive to succeed, we encourage you to apply regardless of whether you meet every single requirement.

Start your journey with us today and be a part of a dynamic team dedicated to creating memorable guest experiences!