Reservations Agent📣 Job Ad

Join Hilton as a Cluster Reservations Agent!

As a Cluster Reservations Agent, you will be the main contact for room reservations at Hilton Hotels, providing excellent service that influences guests' decisions to stay at our properties. Your responsibilities will include:

• Converting inquiries into contracted business swiftly.
• Responding positively to sales inquiries to generate future leads.
• Identifying potential sales leads.
• Ensuring all reservations are completed accurately and meet guests' expectations.
• Providing prompt and efficient service while upholding Hilton’s brand standards.

What We Are Looking For:
We seek candidates who embody the values of Hilton and demonstrate:

• A passion for delivering great customer service.
• Professional telephone manner and excellent communication skills.
• Exceptional administration and organizational capabilities.
• Intermediate computer proficiency.

Preferred Qualifications:
If you have previous experience in a reservations environment or hold a tertiary qualification, that would be advantageous.

Working with Hilton means being part of the leading global hospitality company, dedicated to creating exceptional guest experiences. If you're excited to contribute to our mission, we want to hear from you!

Join Banyan Tree AlUla as a Reservations Agent!
Discover a unique opportunity at one of the most luxurious hotels in Saudi Arabia, located in the stunning Ashar Valley. As a Reservations Agent, you will play a vital role in providing exceptional service to our guests and ensuring their stay is unforgettable.

Key Responsibilities:

• Assist and advise customers in choosing from a variety of travel options.
• Make reservations based on customer requirements and budget.
• Check accommodation availability on customers' desired travel dates.
• Help plan travel itineraries by suggesting local attractions.
• Process payments and confirm details to customers.
• Handle any issues arising from bookings and reservations.
• Promote reservation services effectively.
• Answer customer inquiries regarding the reservation process.
• Upsell additional services or packages when appropriate.
• Support customers needing assistance with amendments or cancellations.

Qualifications:

• High school diploma.
• Preferred certifications: Certified Travel Associate (CTA) or Certified Travel Counselor (CTC).
• Experience in sales or public relations within the hospitality or travel industries.
• Strong customer service skills.
• Excellent written and verbal communication.
• Time management and multitasking abilities.
• Proficient in Microsoft Office Suite and data entry.
• Flexibility in working hours.

Step into a world of luxury and elevate your career with Banyan Tree AlUla!

Join Our Team as an Accountant!
Are you a qualified accountant looking for an exciting opportunity in the restaurants and cafés sector? Qawim for Professional Consulting is seeking a skilled Accountant to join our Finance and Administration Department and help us ensure financial accuracy and compliance.

Job Summary:
The Accountant will oversee daily accounting operations, maintain financial records across all branches, monitor sales and expenses, and ensure compliance with ZATCA requirements. You will also support payroll and administrative functions to ensure smooth operations.

Key Responsibilities:

• Record and review daily branch transactions, including sales, purchases, and cash deposits.
• Perform periodic financial closings in coordination with branches.
• Monitor daily cash collections and reconcile with POS system reports.
• Reconcile bank accounts, supplier balances, and financial statements.
• Prepare monthly and quarterly financial reports and performance analyses.
• File and submit VAT and ZATCA reports in compliance with regulations.
• Track inventory costs and control cost of goods sold (COGS).
• Support payroll processing and employee reimbursements.
• Organize accounting documents, invoices, and contracts.
• Coordinate with external auditors, suppliers, and financial partners.
• Contribute to improving internal financial policies and control procedures.

Qualifications and Requirements:

• Bachelor’s degree in Accounting or Finance.
• Minimum of 3 years of experience in accounting, preferably in the F&B industry.
• Proficiency in Excel and accounting software.
• Strong knowledge of VAT, ZATCA regulations, and accounting standards.
• Excellent organizational skills and accuracy.
• Able to manage accounts for multiple branches efficiently.