Technical Support Specialist📣 Job Ad

Join alfanar as a Technical Support Specialist!
In this role, you will provide essential hardware and software technical support efficiently and in a timely manner. This position is crucial for helping our teams achieve operational plans while maintaining quality standards as per defined policies.

Key Responsibilities:

• Provide professional enterprise technical support, addressing the root causes of issues.
• Install and configure systems and troubleshoot hardware/software faults.
• Support end users on various operating systems including Windows and Mac OS.
• Conduct remote and on-site support as needed.
• Draft documentation of support tickets and provide management updates on progress.

Qualifications:
- Bachelor’s degree in Computer Science or a related field.
- 2 to 4 years of experience in technical support.
- Familiarity with data security, help desk technologies, and emerging network technology.

About alfanar:
alfanar is committed to providing high-quality standards to its customers while continuously developing its human capital. The company values a proactive work environment where employees are empowered to contribute to innovative solutions. Join us to be part of a company that is transforming cities into sustainable and habitable environments!

Join A10 Networks as a Regional Sales Manager

A10 Networks, Inc is seeking a talented and experienced Regional Sales Manager to identify and qualify business opportunities within the Enterprise, Public Sector, and Service Provider markets. As a vital member of our sales team, you will engage with partners to negotiate, coordinate, and finalize business deals while achieving sales quotas and revenue goals.

Key Responsibilities:

• Identify and qualify business opportunities within targeted markets.
• Negotiate and close deals while maintaining communication with internal and external teams.
• Develop professional sales presentations and manage project progress at each stage.
• Interface with resellers, distributors, and channels to extend A10's sales force.
• Determine market strategies and business goals for A10 product lines and services.
• Manage forecast reports and business plans in collaboration with the Regional Director.

Experience & Qualifications:

• 8+ years of industry experience in Business Development, Product Management, and Strategic Alliances.
• Strong relationships with leading telco/wireless equipment vendors.
• Experience with Nokia and knowledge of their business units is preferred.
• Solid understanding of security infrastructure, DDoS mitigation, and application networking.
• Excellent presentation and communication skills.
• Bachelor’s Degree in Engineering; Master’s degree in Business is preferred.

Join us to grow the business and deliver exceptional results while ensuring the security and efficiency of critical applications and networks!

Join our team at the Grandeur as an Operations Supervisor!
In this pivotal role, you will lead our catering operations team to ensure exceptional service delivery for events and daily catering orders.

Key Responsibilities:

• Supervise and manage the catering operations team, ensuring efficient service delivery.
• Coordinate catering logistics including food preparation, transportation, setup, and service execution.
• Monitor food quality and presentation to meet company standards.
• Manage and train catering staff to ensure high levels of performance.
• Oversee inventory management while minimizing waste.
• Ensure compliance with health and safety regulations.
• Assist in planning and coordinating catering events.
• Troubleshoot issues during events or service delivery.
• Review customer feedback for continuous improvement.
• Maintain and track financial performance.
• Prepare daily operational reports.
• Collaborate with other departments.
• Monitor staffing levels and coordinate shift schedules.
• Ensure catering equipment maintenance.
• Conduct pre-event briefings for staff.
• Perform post-event evaluations.
• Assist in menu planning considering client preferences.
• Develop and implement operational procedures.
• Ensure proper waste handling in line with sustainability practices.

Skills Required:

• Strong leadership abilities.
• Excellent verbal and written communication skills.
• Proficiency in data analysis and performance tracking.
• Problem-solving skills.
• Knowledge of safety regulations.
• Budget management skills.
• Negotiation skills.

Experience: Minimum of 3 years in a similar role.
Location: Mecca, Saudi Arabia.