Waiter📣 Job Ad

Join Hilton as a Waiter/ess!
As a Waiter/ess (Server) at Hilton, your primary responsibility will be to ensure that every guest receives an exceptional dining experience. You will be serving guests in a friendly, timely, and efficient manner, showcasing extensive knowledge of our menu offerings. This position requires a positive attitude and a commitment to high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly and efficient manner.
• Serve alcoholic and non-alcoholic beverages while adhering to licensing regulations.
• Ensure a thorough understanding of the menu and all products offered.
• Maintain a well-stocked mis-en-place at all floor stations.
• Follow proper reporting procedures when addressing issues.
• Deliver food and beverage orders promptly and to high standards.
• Adhere to Hilton's grooming standards including dress code, cleanliness, and personal hygiene.
• Comply with hotel security, fire regulations, and health and safety laws.

What We Are Looking For:
A successful Waiter/ess at Hilton should possess:

• A positive attitude and good communication skills.
• A commitment to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to various work situations.
• The ability to work independently or as part of a team.

Preferred Qualifications:

• Experience in the food and beverage industry.
• Previous experience in cash handling.
• Knowledge of Food Hygiene Regulations.

What You Can Expect Working at Hilton:
As a leading global hospitality company, Hilton is dedicated to providing exceptional guest experiences across its global brands. With a history of welcoming over 3 billion guests, Hilton values its Team Members and strives to create remarkable hospitality experiences around the world every day.