Assistant Branch Manger📣 Job Ad

Join Our Team as an Assistant Manager - Guest Service
We are looking for a dynamic individual to assist in overseeing and managing all aspects of guest service operations at Rotana Hotels, ensuring high levels of customer satisfaction.

Key Responsibilities:

• Assist in training, coaching, and supervising guest service staff to deliver exceptional service.
• Handle guest inquiries, concerns, and complaints professionally and efficiently.
• Monitor guest satisfaction levels and implement strategies to improve service quality.
• Collaborate with other departments to coordinate guest requests and resolve issues.
• Assist in developing and implementing guest service policies and procedures.
• Conduct regular staff meetings and trainings to maintain high service standards.
• Analyze guest feedback to make informed decisions for continuous improvement.

Candidate Requirements:

• Proven experience in hospitality or customer service roles.
• Strong leadership and communication skills.
• Ability to work well under pressure.
• Excellent problem-solving abilities.
• Knowledge of hotel operations and guest service best practices.
• Bachelor's degree in Hospitality Management or related field preferred.

Skills:

• Excellent communication and interpersonal skills.
• Strong leadership and supervisory capabilities.
• Exceptional customer service skills.
• Problem-solving and decision-making capabilities.
• Attention to detail and organizational skills.

If you wish to be part of a reputable company and grow your career in hospitality, we encourage you to apply!

Join Team Saudi as an Assistant Manager, Planning and Performance!

As an integral member of our team, you will support business planning and budgeting processes while ensuring efficient performance management in accordance with our Corporate Performance Management Framework. Your efforts will play a key role in aligning strategic objectives with operational plans, ultimately enhancing our overall effectiveness and decision-making capabilities.

Key Responsibilities:

• Business Planning & Budgeting: Assist with the preparation, alignment, and tracking of budgets linked to business plans.
• Business Performance Management: Implement the Corporate Performance Management Framework, tracking performance against KPIs and targets.
• Performance Analysis & Reporting: Collect and analyze data for performance accuracy, preparing management reports and updates.
• Planning & Operational Excellence Integration: Document processes and contribute to the continuous improvement of operational efficiency.

Our Commitment:
At Team Saudi, we prioritize creating a supportive environment for all. We encourage applications from individuals who exemplify integrity and professionalism to maintain a respected workplace for everyone.

Join EY and help to build a better working world.

As an Assistant Manager, you will play a vital role in delivering strategic insights and effective solutions to our clients. Your responsibilities include leading engagement streams and overseeing junior team members, ensuring high-quality delivery aligned with project goals. You will serve as a key contact for clients, manage relationships, and guide consultants and analysts.

Key Responsibilities:

• Lead and manage specific workstreams within client engagements.
• Ensure timely, high-quality delivery aligned with overall project goals.
• Serve as a key contact for client stakeholders.
• Guide and supervise junior team members.
• Support in providing strategic solutions to clients.
• Drive the creation of compelling deliverables.
• Validate and synthesize analyses for evidence-based decision-making.
• Identify potential delivery risks and provide solutions.
• Collaborate with managers to align resources with client needs.
• Support business development efforts.

Qualifications:

• Bachelor's degree from a leading institution.
• 5+ years of experience in management consulting or business transformation.
• Experience working with senior stakeholders.

Skills:

• Client Co-Creation and Solution Design
• Structured Problem-Solving and Critical Thinking
• Data-Driven and Technology-Enabled Solutions

What We Offer: EY provides a supportive environment that empowers you to develop future-focused skills and gain world-class experiences. Travel may be required based on client needs.

Are you ready to shape your future with confidence? Apply today!