Call Center Agent📣 Job Ad

Providing support and assistance to customers by responding to their inquiries through phone calls or WhatsApp.

Join Our Team as a Call Center Executive!
At Saudi Arabia Sotheby’s International Realty, the largest luxury Real Estate brokerage in the KSA, we are excited to offer a fantastic opportunity for a customer-focused Call Center Executive to join our team in Riyadh.

About Us:
Saudi Arabia Sotheby’s International Realty is recognized as a leader in luxury real estate globally and consistently ranks as one of the highest volume producing affiliates in the Sotheby’s International Realty network.

Key Responsibilities:

• Manage inbound and outbound calls professionally.
• Address customer inquiries and provide accurate information.
• Resolve customer complaints and escalate issues when necessary.
• Maintain a positive and empathetic approach toward customers.
• Document customer interactions and update records accurately.
• Adhere to communication scripts and company guidelines.
• Meet performance metrics such as response time and customer satisfaction.
• Collaborate with team members for seamless service delivery.

Requirements:

• High school diploma or equivalent; bachelor’s degree preferred.
• Proficiency in both Arabic and English.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal communication skills.
• Strong problem-solving abilities.
• Willingness to work under pressure and during shifts, including weekends.
• Familiarity with CRM systems is an advantage.

If you are passionate about customer service and eager to join a prestigious company, we invite you to apply and become a part of our dedicated team!

(Urgent hiring in Riyadh) 30 job openings for the position of Customer Service Specialist - Call Center (in the project Aqua Park Arabia - 6flags - AMC) 📍 Job Title: Customer Service Specialist - Call Center 💫 Terms and Conditions 💫 📌 For Saudis only 🗣️ Language: Excellent English language. 📚 Experience and Knowledge: Preferably someone with experience in dealing with customers in English. 🎓 Qualification: Not required 📍 Workplace: Riyadh - Al Quds neighborhood ⏰ Work System: - Shifts change weekly 📆 5 working days 💻 Required Skills: Good handling and communication with others - commitment and seriousness. 📍 Workplace: Riyadh - Al Quds neighborhood - King Abdullah Road (across from the metro) 📌 Joining: Currently not linked to a job (ready to start). 🎁 Details of Rights: 💰 Training allowance: 50 Riyals during the training period Salary: 5,000 Riyals before deducting insurance 📄 Contract type: Unspecified duration * Medical insurance * Social insurance * 21 days annual leave * Training certificate + reward * Training from 6 to 8 days * Flexible and professional work environment