Customer Complaints Clerk📣 Job Ad

About the Job:
As a Customer Services Specialist at Advanced Data Systems, you will play a crucial role in managing all aspects of human resources and employee affairs. Your primary responsibility will be to ensure that our work environment evolves in line with our growing workforce and adheres to all legal requirements set forth by the Ministry of Human Resources and Social Development.

Key Responsibilities:

• Employee Management: Maintain and update employee files regularly; coordinate annual and sick leave; and provide clear communication and instructions to all employees.
• Compliance: Stay updated on labor laws; respond to employee inquiries regarding labor updates; ensure compliance with Saudi labor regulations; and handle negotiations related to contracts.
• Recruitment and Hiring: Advertise job vacancies; collect, screen resumes; and coordinate interviews.
• Documentation: Send reminders regarding official holidays and ensure timely notifications are communicated effectively.
• New Employee Orientation: Develop and implement orientation and training programs for newcomers, ensuring a smooth integration into the company.

Qualifications:

• Saudi nationality (mandatory).
• Bachelor’s degree or diploma in Business Administration, Human Resources, or a related field.
• No prior experience required.
• Proficiency in Microsoft Word and Excel.
• Strong negotiation skills and good understanding of labor laws.
• Excellent verbal and written communication skills.