
Call Center Agent📣 Job Ad
in Burjline Builders
25 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Riyadh |
Join Our Team as a Call Center Executive!
A well reputed company is seeking a highly motivated and customer-centric Call Center Executive to join our team in Riyadh, Saudi Arabia. This is a full-time position. As a Call Center Executive, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities:
Qualifications:
A well reputed company is seeking a highly motivated and customer-centric Call Center Executive to join our team in Riyadh, Saudi Arabia. This is a full-time position. As a Call Center Executive, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities:
- Answer inbound calls promptly and professionally, providing accurate information and assistance to customers.
- Make outbound calls as required, following up on customer inquiries or providing updates on services.
- Resolve customer complaints and issues efficiently and effectively, escalating complex cases to the appropriate department when necessary.
- Maintain accurate records of customer interactions and transactions, updating databases and systems as required.
- Adhere to company policies and procedures, ensuring compliance with industry regulations.
- Contribute to a positive and supportive team environment, collaborating with colleagues to achieve team goals.
- Identify and escalate potential service or product improvements to management.
- Maintain up-to-date knowledge of company products and services.
Qualifications:
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Proven experience in a call center environment is preferred but not essential for the right candidate.
- Strong problem-solving abilities and ability to handle challenging situations with professionalism.
- Proficiency in using computers and relevant software applications.
- Ability to work effectively both independently and as part of a team.
- Excellent time management and organisational skills.
- Fluency in English is essential; fluency in Arabic is highly advantageous.
Requirements
- No experience required
Similar Jobs
Call Center Agent
📣 Job Adthe lighthouse
Full-time
Join Our Team as a Call Center Representative
At alfanar, we pride ourselves on our commitment to providing exceptional customer service and support. Our Call Center Representatives play a vital role in connecting with our clients and assisting them with their inquiries regarding our real estate projects.
Job Purpose:
As a Call Center Representative, you'll handle incoming and outgoing calls, assist customers with their inquiries, provide information about available properties, and support our sales team by booking appointments and following up with potential clients.
Key Accountability Areas:
Role Accountability:
As part of your responsibilities, you will:
Qualifications:
• Diploma Degree in Administration or related field.
• Experience is welcomed but fresh graduates (02 years) are also encouraged to apply.
Join us in driving success through quality service and innovation at alfanar! For more information about our company, please visit ********
At alfanar, we pride ourselves on our commitment to providing exceptional customer service and support. Our Call Center Representatives play a vital role in connecting with our clients and assisting them with their inquiries regarding our real estate projects.
Job Purpose:
As a Call Center Representative, you'll handle incoming and outgoing calls, assist customers with their inquiries, provide information about available properties, and support our sales team by booking appointments and following up with potential clients.
Key Accountability Areas:
- Customer Service:
• Answer calls and respond professionally to customer questions.
• Provide details about available properties and project locations.
• Handle customer complaints or direct them accordingly. - Sales Support:
• Book appointments for the sales team with interested clients.
• Follow up with leads to assess interest and update records. - Records & Reporting:
• Maintain accurate records of calls and customer interactions. - Marketing Support:
• Assist marketing campaigns by making promotional calls as needed.
Role Accountability:
As part of your responsibilities, you will:
- Utilize resources effectively to meet business objectives.
- Provide periodic reports on project statuses and task execution.
- Solve operational issues and escalate complex problems when required.
- Ensure compliance with company policies and health, safety and environmental procedures.
Qualifications:
• Diploma Degree in Administration or related field.
• Experience is welcomed but fresh graduates (02 years) are also encouraged to apply.
Join us in driving success through quality service and innovation at alfanar! For more information about our company, please visit ********
0-1 years
Riyadh
15 days ago
You may also like
- Related Call Center Agent Opportunities
- Call Center Agent Jobs in Riyadh
- Call Center Agent Jobs in Jeddah
- Call Center Agent Jobs in Makkah
- Call Center Agent Jobs in Al Khobar
- Call Center Agent Jobs in Hail
- Customer Complaints Clerk Jobs in Abha
- Customer Complaints Clerk Jobs in Tabuk
- Customer Complaints Clerk Jobs in Riyadh
- Customer Complaints Clerk Jobs in Taif
- Customer Complaints Clerk Jobs in Jeddah
- Other Job Fields in Riyadh
- Barista Jobs in Riyadh
- Photographer Jobs in Riyadh
- Hotel Receptionist Jobs in Riyadh
- Administrative Assistant Jobs in Riyadh
- Sales Specialist Jobs in Riyadh
- Waiter Jobs in Riyadh
- Maintenance Supervisor Jobs in Riyadh
- Assistant Branch Manger Jobs in Riyadh
- Digital Marketing Specialist Jobs in Riyadh
- Customer Complaints Clerk Jobs in Riyadh
- Explore Jobs Across Saudi Arabia
- Cosmetics and Toiletries Seller Jobs in Makkah
- Branch Manager (Wholesale Store) Jobs in Al Baha
- Gym Manager Jobs in Riyadh
- Call Center Agent Jobs in Jeddah
- Recruitment Specialist Jobs in Jeddah
- Seller Jobs in Abha
- Fleet Manager Jobs in Al Khobar
- Purchasing Representative Jobs in Riyadh
- Data Entry Agent Jobs in Dammam
- Sales Manager Jobs in Dammam