
Call Center Agent

Salary | ![]() | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Nuzha, Riyadh |
Communicate with customers through calls and chats.
Work with internal departments to meet customer's needs.
Handling Customers complaints.
Identify and help solve customer issues quickly and effectively.
Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.
Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
Handling customer’s surveys upon need.
Minimum Education: High School Graduate
Has experience of 1+ Years in handling customer tickets and chat support
Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)
Prior experience in customer service is a MUST
Able to use CRMs.
Requirements
- GOSI Registration Required or Sponsorship Transfer
- Requires 2-5 Years experience
- Beginner in English
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