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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
مطلوب موظفة خدمة عملاء ومبيعات هاتفية في *****
هل لديك مهارات تواصل قوية وتبحثين عن بيئة عمل مميزة؟ نحن نبحث عن موظفة مبيعات للانضمام إلى فريقنا وتكوني جزءًا من واجهتنا مع العملاء.

المسؤوليات:
  • الرد على مكالمات العملاء واستفساراتهم باحترافية.
  • إجراء مكالمات صادرة لمتابعة العملاء وتقديم خدمات الشركة.
  • تحديث بيانات العملاء وحل المشكلات بلباقة وسرعة.

المؤهلات:
  • مهارات تواصل ممتازة بالعربية والإنجليزية (ميزة إضافية).
  • القدرة على العمل تحت الضغط وإدارة الوقت.
  • إجادة استخدام الكمبيوتر وبرامج أوفيس.
  • خبرة سابقة في خدمة العملاء لمدة عام على الأقل.

إذا كنت تبحثين عن فرصة للنمو والتطور في بيئة عمل احترافية، نتشرف باستقبال طلبك.

Requirements

  • Females-only workplace
  • Requires 2-5 Years experience

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Customer Services Specialist

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Global Exchange Group

SR 15,000 - 25,000 / Month dotFull-time
Join Global Exchange Group as a Customer Service Representative!
Global Exchange Group is a leading Spanish multinational company specializing in foreign currency exchange services. With a workforce of over 2,400 and a presence at 375 branches in 66 international airports across 29 countries, we are dedicated to providing excellent service and value to our customers. This is an exciting opportunity to play a vital role in our operations in Saudi Arabia.

Position Overview:
As a Customer Service Representative, your primary responsibility will be to deliver exceptional service to our customers while adhering to company procedures and legal regulations.

Key Responsibilities:
  • Providing exchange services in compliance with company procedures and legal authorities, centring excellence in customer service.
  • Identifying customer needs and representing the company effectively during exchange operations.
  • Conducting exchange transactions following legal and operational procedures.
  • Documenting transactions according to legal criteria and handling customer queries and complaints.
  • Collaborating with the IT department to resolve technical issues as needed.
  • Willing to travel nationally as required.

Qualifications:
  • A minimum of a high school education, with 1-2 years of relevant experience; university fresh graduates are also welcome.
  • Fluency in Arabic and proficiency in English; additional languages are a plus.
  • Previous experience in sales or customer service within retail, FMCG, F&B, or tourism sectors is advantageous.
  • Strong communication, negotiation, and problem-solving abilities.
  • A willingness to work flexible shifts and engage directly with customers.

breifcase2-5 years

locationRiyadh

7 days ago