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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join ClearGrid as a Debt Collector!
Are you passionate about financial services and customer relations? ClearGrid is seeking a dedicated Debt Collector who will manage the recovery of overdue accounts through a proactive, customer-centric approach. This role is crucial in ensuring positive customer relations while complying with all relevant regulations.

Key Responsibilities:
  • Debt Collection: Manage and handle debt recovery efforts for overdue accounts, negotiate settlements, and devise tailored debt resolution strategies.
  • Customer Relationship Management: Maintain professional relationships with customers, addressing disputes and ensuring amicable resolutions.
  • Compliance and Regulation: Adhere to debt collection laws, industry trends, and company policies.
  • Performance Monitoring and Reporting: Track performance metrics, report on recovery activities, and adjust strategies as needed.
  • Operational Efficiency: Streamline debt collection processes and utilize software tools for tracking progress.
  • Collaboration and Stakeholder Management: Work with internal teams and external agencies to assist the debt recovery process.

Qualifications:
  • Proven experience as a debt collection agent, with a minimum of 2 years in debt resolution.
  • In-depth knowledge of debt collection laws and best practices.
  • Strong communication and negotiation skills.
  • Proficiency in debt collection software.
  • Excellent organizational skills and the ability to prioritize effectively.
  • Ability to handle high-pressure situations professionally.

Preferred Qualifications:
  • Certification in debt collection or related field.
  • Fluency in Arabic and English.

Requirements

  • Requires 2-5 Years experience

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