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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Alaan as an Operations Manager - Accounting!

Alaan is the SuperCard™ for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.

About the Role:
As an Operations Manager - Accounting at Alaan, you will serve as an expert for all customer-facing accounting-related issues and queries. Your role will involve:
  • Delighting customers with your knowledge of accounting systems and best practices.
  • Educating customers on topics such as reconciliation, chart of accounts mapping, journal entries, and financial reporting workflows.
  • Empowering the customer support team to handle basic accounting issues through documentation and training resources.
  • Building tools and processes to streamline support for accounting-related queries.
  • Acting as an escalation point for complex accounting issues.
  • Collaborating with the product team to enhance our accounting features.

What We’re Looking For:
Applicants should possess:
  • 3–6 years of experience in an operations or accounting role within a fintech, SaaS, or financial services company.
  • Familiarity with accounting systems such as Xero, QuickBooks, Microsoft Dynamics, Oracle Netsuite, Zoho Books, or Odoo.
  • Strong problem-solving abilities and comfort working with technical teams and APIs.
  • Excellent communication and interpersonal skills.
  • Proven capability to work independently and manage multiple priorities.

What's in it for You:
Be part of building the Middle East’s most beloved fintech brand, enjoy significant ownership in your role, thrive in a flexible hybrid work environment, and receive competitive salary and benefits.

Requirements

  • Requires 2-5 Years experience

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Join Tharwah Group as an Operations Manager! Tharwah is a leading Saudi advisory company, recognized for its established business lines in Consultancy, Training & Development, Assessment, and Pro HR Services. With a remarkable evolution, Tharwah has recently gone public, marking a significant growth milestone. We are currently seeking a highly experienced Training Operations Manager to enhance our Training Academy.

Position Overview
The Training Operations Manager will oversee the entire training operations lifecycle, ensuring high-quality execution of training programs and optimizing continuous development initiatives. This role is pivotal for delivering impactful learning solutions aligned with client needs.

Key Responsibilities
  • Training Strategy & Planning: Develop and implement a training strategy aligned with organizational goals and conduct needs assessments.
  • Program Design & Delivery: Design innovative training programs and oversee their delivery in multiple formats while measuring their effectiveness.
  • Operational Leadership: Mentor the training team and manage budgets and resources to ensure regulatory compliance.
  • Performance Evaluation & Improvement: Analyze training data for impact and implement improvement initiatives based on insights.
  • Stakeholder Management: Maintain communication with internal and external stakeholders to promote a culture of learning.

Required Qualifications
  • Bachelor’s degree in Human Resources, Education, or related field.
  • 11–14 years of relevant experience in training operations or L&D leadership.
  • PMP certification and CPTD (mandatory).

Required Skills
  • Strong skills in instructional design and training methodologies.
  • Demonstrated leadership and interpersonal skills to inspire a diverse team.
  • Excellent communication abilities, strategic thinking, and problem-solving skills.
  • Proficiency in learning management systems and relevant technologies.

Apply now to become a part of Tharwah's journey towards excellence!

breifcase2-5 years

locationRiyadh

5 days ago