Quality Controller

Join Careem as a Quality Controller!
Careem is on a mission to simplify and enhance the lives of individuals across the Middle East. As part of our Groceries team, you will play a critical role in ensuring the quality of our warehouse and delivery operations.

Key Responsibilities:

• Develop and enforce quality control protocols.
• Monitor product freshness, packaging standards, and order accuracy.
• Train and supervise warehouse staff on quality standards.
• Conduct root cause analyses for quality issues.
• Collaborate with supply chain teams for compliance.
• Report quality metrics and recommend improvements.
• Ensure compliance with food safety regulations.

Qualifications:

• 57 years of experience in quality assurance or operational excellence in grocery/FMCG/retail.
• Strong analytical and problem-solving skills.
• Excellent knowledge of food safety standards.
• Fluency in English; Arabic proficiency is an advantage.

Why Join Us?
At Careem, we offer an inspiring work environment with opportunities for growth and impact. You’ll enjoy a flexible work schedule allowing for a mix of office and remote work, alongside comprehensive healthcare benefits and unlimited vacation days.

Join Careem as a Quality Controller!

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. We are on a mission to redefine how people shop for everyday essentials with our dynamic operations that ensure timely and accurate delivery.

About The Team:
The Groceries team at Careem is fast-paced and dedicated to maintaining high-quality operational standards. Joining our team means working alongside driven individuals who are passionate about quality and efficiency.

What You'll Do:

• Develop and enforce quality control protocols across warehouse and delivery operations.
• Monitor and audit product freshness, packaging standards, and order accuracy.
• Train and supervise warehouse staff on quality standards and procedures.
• Lead root cause analyses for recurring quality issues and implement corrective actions.
• Collaborate with supply chain and vendor teams to ensure compliance with Careem’s standards.
• Report quality metrics and recommend continuous improvement initiatives.
• Ensure compliance with local food safety regulations and internal hygiene protocols.

What You'll Need:

• 57 years of experience in quality assurance or operational excellence within grocery, FMCG, or retail industries.
• Prior experience in managing quality control processes in warehouse or fulfillment environments.
• Strong analytical and problem-solving skills; experience using data for root cause analysis.
• Excellent knowledge of food safety standards and hygiene practices.
• Ability to lead and train teams, with strong communication and collaboration skills.
• Fluent in English; Arabic proficiency is a plus.

What We’ll Provide You:
Join us for the opportunity to drive impact in the region while learning and growing within an inspiring community. Enjoy benefits such as healthcare and fitness reimbursements, and work flexibility including 4 days in office and unlimited vacation days.

Job Description: Sales and Business Development Officer

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Job Title: Sales and Business Development Officer

Location: Riyadh

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Overall Job Objective:

To achieve sales targets by analyzing the market, identifying new opportunities, and developing strategic partnerships that contribute to business growth and increased revenue.

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Main Responsibilities:

1. Achieve Sales Targets:

• Implement sales plans to achieve monthly and annual targets.
• Present effective sales proposals to current and new clients.
• Regularly monitor sales performance and achieve key performance indicators (KPIs).

2. Market Analysis:

• Study and analyze market trends and identify available opportunities.
• Monitor competitor movements and provide regular reports on competitive performance.
• Assess customer needs and develop strategies to meet those needs.

3. Seek Growth Opportunities:

• Identify new markets and potential clients.
• Propose product or service development based on market needs.
• Follow up on economic and technological trends that may affect the market.

4. Build Strategic Partnerships:

• Search for strategic partners to support business growth.
• Negotiate partnerships and contracts to ensure added value for the company.
• Develop and strengthen relationships with key clients and partners.

5. Manage Customer Relationships:

• Maintain ongoing communication with clients to understand their needs and provide appropriate solutions.
• Ensure customer satisfaction with the products and services provided.
• Build long-term relationships with clients to ensure their loyalty.

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Required Qualifications:

Educational Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.

Work Experience:

• Experience of no less than 35 years in sales and business development.
• Experience in market analysis and developing sales strategies.

Skills:

• Strong analytical skills to understand the market and identify opportunities.
• High negotiation and persuasion skills.
• Ability to prepare professional reports and presentations.
• Excellent communication and relationship-building skills.
• Proficiency in using CRM tools and data analysis software.

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Personal Traits:

• Strategic thinking and problem-solving ability.
• Team spirit while being independent in decision-making.
• Commitment to achieving results.
• Ability to withstand work pressures and flexibility in dealing with challenges.

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Key Performance Indicators (KPIs):

• Achieving specified sales targets.
• Number of new strategic partnerships.
• Revenue growth compared to the previous year.
• Customer satisfaction level.
• Number of new opportunities discovered in the market.

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