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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Hilton as a Receptionist
A Receptionist at Hilton plays a crucial role in delivering exceptional customer service to our Guests, contributing to their overall experience from check-in to check-out. This position requires a commitment to excellence and a welcoming demeanor.

Key Responsibilities:
  • Provide timely and efficient reception services for our Guests.
  • Ensure a smooth check-in and check-out process.
  • Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Deliver a high level of customer service at all times.
  • Participate in training programs and assist in training other team members.
  • Foster knowledge of hotel amenities, promotions, and services to effectively assist Guests.
  • Maximize room occupancy and promote hotel services.
  • Adhere to hotel policies regarding payments and security measures.
  • Assist other departments when necessary.

What We Are Looking For:
To excel in this role, you should:
  • Have previous experience in a customer-focused position.
  • Have a completed high school certificate or equivalent.
  • Exhibit positive attitude and superior communication skills.
  • Commit to delivering excellent customer service and maintain high grooming standards.
  • Work well both independently and within a team.
  • Possess competent IT skills.

Desirable Skills:
  • Experience with cash handling.

About Hilton:
Hilton is a global leader in hospitality with a commitment to providing exceptional guest experiences across our brands. We look forward to welcoming new talents to our team!

Requirements

  • Requires 2-5 Years experience

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As the face of our wellness and fitness services, you will play a vital role in managing the reception area and ensuring a welcoming environment for our clients. This position offers you the chance to be part of a dedicated team in a fast-paced setting.

Responsibilities:
  • Manage reception control during staff absences, including lunch and prayer times.
  • Collect, sort, distribute, and prepare mail, messages, and courier deliveries.
  • File and maintain records as assigned.
  • Greet visitors, determine the nature of their visit, and direct or escort them to specific destinations.
  • Address and resolve complaints from customers and the public.
  • Operate the telephone switchboard to answer, screen, and forward calls, provide information, take messages, and schedule appointments.
  • Provide detailed information about UFC GYM, including location and services available.
  • Transmit information or documents to customers via computer, mail, or fax.
  • Report any unusual issues to the Club General Manager.
  • Perform additional tasks as required.

Knowledge, Skills & Abilities:
  • Good communication and presentation skills.
  • Pleasant character with the ability to work under pressure.
  • Dependable and trustworthy.
  • Effective self-control and cooperation with team members.
  • Ability to maintain confidentiality.
  • Friendly and approachable demeanor.

This job description provides a general overview of the responsibilities and required skills but may not encompass all duties expected from the receptionist role.

breifcase0-1 years

locationRiyadh

23 days ago