Job Summary:The Medical Insurance Specialist is responsible for administering and coordinating employee medical insurance in accordance with contractual terms and organizational policies. This role ensures efficient handling of all insurance-related matters, including policy activation, record maintenance, invoice validation, and communication of benefits to staff and their families. The specialist also supports ongoing process improvements and collaborates with internal teams to ensure smooth insurance operations.
Key Responsibilities:- Medical Insurance Management:
- Provide the contracted insurance company with an accurate and up-to-date list of organization staff members and their family members.
- Monitor the activation process of medical insurance policies for all individuals listed under the specified categories.
- Ensure that activation begins promptly from the renewal date of the policy.
- Maintain and update the staff list with the insurance company to reflect new hires, terminations, or changes in coverage during the policy period.
- Staff Communication:
- Inform organization staff members about the issuance of the medical insurance policy.
- Provide a comprehensive explanation of the advantages, benefits, and services included within the policy to ensure all staff are well-informed.
- Invoice Management:
- Receive invoices from the insurance company for scheduled dues or monthly bills.
- Ensure timely payment and resolve any discrepancies in invoices.
- Validate the accuracy of amounts mentioned in invoices before submitting them for payment.
- Process Improvement:
- Continuously evaluate and review medical insurance procedures and systems to identify areas for improvement.
- Propose and implement process changes to enhance efficiency, accuracy, and compliance.
- Knowledge Sharing:
- Actively share knowledge, best practices, and lessons learned with colleagues and team members.
- Foster a collaborative work environment to support team performance and professional growth.
- Additional Duties:
- Carry out additional insurance-related tasks or assignments as required within the scope of the role.
Qualifications:- Bachelor's degree in Human Resources or any related field.
- High level of English Language skills.
- Specialized courses in Human Resources or a related field are preferred.
- Proven experience in medical insurance coordination, office administration, or related fields of no less than 3 years
- Familiarity with HR software (Menaitech) and insurance management systems.
- Strong organizational and communication skills.
- Effective verbal and written communication skills.
- Ability to manage multiple tasks simultaneously and prioritize effectively.
- A basic understanding of insurance policies and medical benefits is a plus.
Financial Benefits:Salary starts from SR. 8000. Medical insurance coverage.