Reservations Agent📣 Job Ad

in Mandarin Oriental

about 8 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

About the Role:
As a Reservations Agent at Mandarin Oriental, you will play a vital role in ensuring exceptional guest experiences through effective reservation management. You will be a part of a premier hotel group that emphasizes luxury service and refinement.

Responsibilities:

Answer the hotel’s main telephone line and connect callers to the appropriate extensions.
Process and confirm guest reservations for accommodations, dining, and spa services.
Provide detailed information regarding room availability, rates, and hotel policies.
Accommodate special requests and maintain a record of all relevant guest information.
Stay updated on hotel features, promotions, and services to enhance guest experiences.
Ensure compliance with corporate standards and policies, promoting a safe and professional environment.
Support sustainability initiatives by implementing eco-friendly practices.

Qualifications:
Strong communication skills, an ability to resolve guest inquiries effectively, and knowledge of hotel operational systems will be essential for success in this role. You will also need to build strong relationships with guests and colleagues to foster a positive workplace culture.

At Mandarin Oriental, we pride ourselves on delivering an extraordinary hospitality experience that exceeds guest expectations. Join us and contribute to our legacy of excellence.

Requirements

No experience required

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Public Relations Specialist

📣 Job AdNew

Mada Properties | KSA

Full-time

Join Our Team as a Public Relations Specialist!

We are seeking a skilled Public Relations Specialist with over 5 years of experience to enhance and manage our communication strategies, build strong media relationships, and elevate the reputation of Mada Properties. This role is essential for crafting engaging content, handling media inquiries, and supporting campaigns that fortify our brand and public perception.

Key Responsibilities:

Develop and implement effective PR strategies aligned with business objectives.
Write and distribute press releases, articles, newsletters, and other PR content.
Maintain strong relationships with journalists, media outlets, and industry influencers.
Assist in planning and executing PR campaigns, events, and press conferences.
Monitor media coverage and industry trends, preparing insightful reports and recommendations.
Provide support during crisis communications and reputation management efforts.
Manage and update PR content across social media platforms in conjunction with marketing.
Ensure consistent branding across all communication channels.
Collaborate with internal teams to deliver unified messages and campaigns.

Qualifications & Requirements:

Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or related field.
Minimum of 5 years of proven experience as a PR Specialist or similar communications role.
Strong writing, editing, and storytelling skills.
Established media contacts and a solid understanding of media relations.
Familiarity with PR tools and media monitoring software.
Excellent communication and interpersonal skills.
Able to manage multiple tasks efficiently under tight deadlines.
Creative thinker with strong attention to detail.

Key Skills:

Media & Public Relations
Content Writing & Editing
Campaign Planning & Execution
Social Media & Digital PR
Crisis Communication Support
Event Coordination
Research & Analysis
Strong Communication & Networking

2-5 years

Riyadh

about 8 hours ago