img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join IHG Hotels & Resorts as a Reservation Agent!
We are seeking a detail-oriented and customer-focused individual to manage guest bookings and inquiries. As part of our esteemed team, you will ensure smooth and accurate reservation processes while providing excellent guest service and contributing to maximizing room revenue.

Key Responsibilities:
  • Manage incoming reservation requests via phone, email, and online channels.
  • Provide accurate information about room availability, rates, and hotel services.
  • Process bookings promptly and accurately using our reservation system.
  • Handle guest inquiries, changes, and cancellations professionally.
  • Collaborate with Front Office and Sales teams to optimize room occupancy.
  • Maintain up-to-date knowledge of hotel policies, promotions, and distribution channels.
  • Assist with reporting and administrative tasks as needed.
  • Ensure compliance with IHG brand standards and data protection policies.

Key Skills & Experience:
  • Previous experience in hotel reservations or front office roles preferred.
  • Strong communication and customer service skills.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in reservation and property management systems (PMS).
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Positive attitude and team player.
  • Flexibility to work shifts, including weekends and holidays.

At IHG, we value our people and guests. Join us and be part of a global family dedicated to delivering True Hospitality for Good.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Reservations Agent

01Worth C Living Riyadh

SR 5,000 / Month dotFull-time

Handling reservation calls and respond to guests inquires

breifcase2-5 years

locationAl Nakheel, Riyadh

16 days ago

Lifeguard

📣 Job AdNew

Crowne Plaza Hotels & Resorts

Full-time
Join Our Team as a Lifeguard!
Are you a vigilant and responsible individual? At Crowne Plaza Hotels & Resorts, we are looking for a Lifeguard to ensure the safety and wellbeing of our guests at the pool and recreational areas.

Key Responsibilities:
  • Monitor guests in and around the pool and recreational water areas to prevent accidents.
  • Enforce all safety rules and regulations consistently.
  • Respond immediately and effectively to emergencies, including performing rescue and first aid procedures.
  • Conduct regular safety inspections of pool areas and equipment.
  • Educate guests about pool safety and usage guidelines.
  • Maintain clear and accurate records of incidents and safety checks.
  • Collaborate with recreation and security teams to ensure overall guest safety.
  • Attend regular training and maintain required certifications.

Key Skills & Experience:
  • Certified lifeguard with current CPR and First Aid certifications.
  • Strong observational skills and attention to detail.
  • Ability to remain calm and act decisively in emergency situations.
  • Good communication and interpersonal skills.
  • Prior experience as a lifeguard preferred.
  • Commitment to maintaining a safe and welcoming environment.
  • Flexibility to work shifts, including weekends and holidays.

At IHG, safety and care are at the heart of what we do. Join us and be part of a global family dedicated to delivering True Hospitality for Good.

breifcase2-5 years

locationRiyadh

about 18 hours ago

Lifeguard

📣 Job AdNew

IHG Hotels & Resorts

Full-time
Join IHG Hotels & Resorts as a Lifeguard!
As a Lifeguard at Six Senses Southern Dunes, The Red Sea, you will play a vital role in ensuring the safety and enjoyment of our guests during their water activities. This is an incredible opportunity to work in a luxurious environment and be part of a global hospitality brand with a commitment to excellent service.

Responsibilities:
  • Maintain continuous surveillance of guests in swimming areas and ensure their safety.
  • Perform hourly headcounts to monitor guests engaged in water sports.
  • Provide guests with safety briefings before water activities.
  • Monitor swimmers’ activities and enforce safety rules.
  • Identify and mitigate potential hazards to prevent accidents.
  • Address any unruly behavior and enforce behavioral protocols.
  • Supervise water sports activities, ensuring adherence to regulations.
  • Provide first aid and CPR when necessary.
  • Conduct chemical checks in pools for safety and hygiene.
  • Maintain all lifeguarding equipment in safe working order.
  • Uphold Six Senses service standards and performance benchmarks.

Qualifications:
To be successful in this role, you should possess:
  • A high school diploma or equivalent.
  • At least 1 year of experience in a similar luxury environment.
  • Valid CPR certification and Lifeguard training from a recognized entity.
  • The ability to respond calmly and effectively in emergency situations.
  • Fluency in English; additional languages are a plus.

Six Senses Southern Dunes is an equal opportunity employer. We encourage applications that meet the required qualifications. If you meet most of them, please apply. We look forward to welcoming you to our team!

breifcase2-5 years

locationRiyadh

about 18 hours ago

You may also like