Sales Specialist📣 Job Ad

About the Role

Zid is seeking a motivated and customer-focused Sales Specialist to join our team in Riyadh, Saudi Arabia. As a key contributor to Saudi Arabia's retail sector, Zid provides a unified commerce platform to empower merchants in starting, growing, and scaling their businesses. This role is designed for a sales professional passionate about building relationships, identifying opportunities, and driving merchant success.

The Sales Specialist will play an instrumental role in identifying and acquiring new merchants, managing the sales cycle from lead generation to deal closure, and fostering strong merchant relationships. This position offers an opportunity for career development within a dynamic environment, contributing to the growth of businesses across the Kingdom.

Key Responsibilities

• Identify and engage potential merchants through field visits, outbound calls, emails, and product demonstrations.
• Generate and qualify sales opportunities to build and maintain a healthy sales pipeline.
• Understand merchant needs and recommend suitable Zid solutions.
• Conduct consistent follow-ups with prospects to advance them through the sales funnel and maximize conversion rates.
• Support the entire sales cycle, from initial discovery and needs assessment through proposal development and deal closure.
• Deliver product presentations and demonstrations to prospective merchants, highlighting Zid's platform value proposition.
• Collaborate with senior team members and managers during negotiation and closing activities.
• Maintain accurate and up-to-date records in the CRM system.
• Build and nurture strong relationships with merchants throughout their sales journey.
• Ensure a smooth onboarding experience for new merchants by coordinating with internal teams.
• Maintain regular communication with existing merchants to understand evolving business needs and identify growth areas.
• Identify potential upselling and cross-selling opportunities.
• Represent Zid at exhibitions, business events, and networking opportunities.
• Conduct structured field visits to broaden market reach and strengthen merchant engagement.
• Gather merchant feedback and market insights to support product and service improvement.
• Monitor competitor activities and industry trends, sharing findings with the sales team.

Qualifications and Requirements

• 1-3 years of sales experience, with a preference for experience in SaaS, eCommerce, technology, or related industries.
• Exposure to B2B sales, lead generation, or field sales activities is preferred.
• Demonstrated experience working towards sales targets and in customer-facing environments.
• Willingness to travel and conduct field visits as required.

Required Skills

• Strong communication and interpersonal skills.
• Effective presentation and relationship-building abilities.
• Familiarity with CRM systems.
• Proficiency in Microsoft Workspace and Google Workspace tools.
• Ability to understand customer needs and recommend appropriate solutions.
• Organized, detail-oriented, and capable of managing multiple opportunities.
• Skills in sales, customer focus, relationship building, lead generation, sales pipeline management, and product demonstration.
• Aptitude for market intelligence gathering and analysis.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves regular field visits and requires travel as needed.