Join Ibix Global Tech as a Sales Executive!We are actively seeking skilled individuals proficient in outbound technical support and lead generation at an international level. As a vital member of our team, you will reach out to potential clients and nurture leads that drive our business growth.
Responsibilities:- Call customers to generate leads.
- Conduct outbound calls to provide technical support and assistance.
- Proactively identify and resolve technical issues.
- Effectively communicate with customers to understand and address their needs.
- Educate customers on product features, functionalities, and troubleshooting methods.
- Document customer interactions and update records accurately in the database.
- Follow up with customers to ensure issue resolution and satisfaction.
- Meet or exceed call quotas and performance targets.
- Collaborate with team members to improve processes and customer experience.
Requirements:- Strong technical knowledge and troubleshooting skills.
- Bachelor's degree in a relevant field.
- Excellent communication and interpersonal abilities.
- Proven experience in outbound calling or telemarketing.
- Ability to work independently and as part of a team.
- Resilience in handling challenging situations.
- Proficiency in CRM software and call center tools.
- Strong time management and organizational skills.
- Additional technical certifications are a plus.
If you have prior experience in outbound technical support or call center roles, we invite you to apply and contribute to our success!
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