وظائف الفنادق نسائية في السعودية

We are seeking a friendly and professional Hostess to join our team in Jeddah, Saudi Arabia.

As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

Responsibilities:

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

Qualifications:

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

Additional Information:
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

Join Our Team at Kimpton Riyadh!

We are looking for passionate and high-spirited individuals to be part of our pre-opening team at Kimpton Riyadh, the first Kimpton hotel in the Middle East. Located in the King Abdullah Financial District, our hotel promises unique experiences and warm hospitality.

Key Responsibilities:

• Greeting Guests: Warmly welcome guests upon arrival, ensuring they feel valued and comfortable.
• Managing Reservations: Handle reservations efficiently while communicating with relevant departments.
• Seating Arrangements: Organize seating to accommodate guests and manage waitlists during peak times.
• Communication Hub: Act as a link between guests, servers, and kitchen staff for seamless service.
• Menu Familiarity: Be knowledgeable of the menu to assist guests with their selections.
• Upselling and Promotion: Promote special menu offerings and enhance the dining experience.
• Maintaining Cleanliness: Oversee cleanliness in the waiting areas.
• Customer Relationship Building: Build positive relationships with guests and seek their feedback.

Required Skills:

• Strong communication and interpersonal skills.
• Problem-solving and organizational skills.
• Attention to detail in managing reservations and guest interactions.

Qualifications:
Ideally, candidates should hold a diploma in Hotel or Business Administration and have 23 years of relevant experience in an international luxury hotel chain. Fluency in English is essential, while Arabic is preferred.

What We Offer:
In return for your dedication, we provide a competitive salary, benefits, and the opportunity to be part of a globally recognized hospitality family. Join us, and together, let's create unforgettable experiences for our guests!

Join Our Team as a Restaurant Hostess!
At Jareed Hotels, we pride ourselves on delivering an exceptional guest experience. As a Restaurant Hostess, you will play a vital role in creating a welcoming atmosphere for our diners. This position is perfect for individuals passionate about customer service and thriving in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests upon arrival.
• Manage reservations and maintain an organized seating chart.
• Assist in seating guests promptly and efficiently.
• Provide guests with menus and inform them about daily specials.
• Handle phone inquiries regarding reservations and wait times.
• Coordinate with the waitstaff to ensure timely service.
• Monitor the dining area for cleanliness and guest satisfaction.
• Address guest complaints or concerns professionally.
• Assist in training new host staff as required.
• Participate in team meetings for service improvements.

Preferred Qualifications:

• 13 years of experience in a hospitality role.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and multitask.
• Flexible to work evenings and weekends.
• Familiarity with reservation management software is a plus.

About Jareed Hotels:
Jareed Hotels embodies the essence of hospitality, rooted in Saudi Arabian heritage. We aim to provide a luxurious and exclusive boutique experience that feels like home. Join us to be part of a dedicated team committed to exceeding guest expectations!