Join Napco National as a Customer Service Senior Officer!Are you ready to be a part of a leading Saudi company that has been transforming visions into reality since 1956? At Napco National, we specialize in manufacturing and marketing innovative packaging solutions. As a Customer Service Senior Officer, you will play a vital role in our operations.
Responsibilities:- Coordinate daily with senior officers to optimize goods shipments.
- Receive, review, and approve credit notes, ensuring accurate reasons for returns.
- Handle invoices signed by customers and maintain proper documentation in archives.
- Support team growth through tailored career development plans and training sessions.
- Work with the CLD to arrange vehicle deliveries and prepare related documents.
- Manage backorders and communicate shortages to the CSD Manager.
Why Join Us?Be part of a team that values learning, development, and innovation. We offer a dynamic work environment that fosters growth while contributing to a sustainable future in the packaging industry.
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