Join Hilton as a Reservations Agent!As a Reservations Agent, you will be the primary point of contact for guests seeking room reservations at our prestigious hotel. Your mission is to deliver exceptional customer service that influences guests' decisions to stay with us.
Key Responsibilities:- Convert inquiries into confirmed reservations efficiently.
- Respond positively to sales inquiries and develop future sales leads.
- Provide accurate and prompt service aligned with hotel standards.
- Handle customer interactions professionally, ensuring all reservations meet guests' expectations.
What We Are Looking For:The ideal candidate will possess a passion for customer service, a professional phone manner, and excellent communication skills. Outstanding organizational capabilities and intermediate computer skills are essential, while previous experience in a reservations environment and relevant qualifications are advantageous.
About Hilton:Hilton is a leading global hospitality company dedicated to providing remarkable experiences and outstanding service to our guests. Our commitment to excellence transcends every aspect of our operation. Join us and be part of a team that values exceptional hospitality and teamwork.
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