Are you passionate about hospitality and eager to advance your career?Centro Hotels by Rotana is seeking dynamic and self-motivated Food & Beverage professionals to join our team as a Host / Hostess.
As a Host / Hostess, you will play a vital role in ensuring a welcoming atmosphere for our guests and providing attentive service to enhance their dining experience. Your key responsibilities will include:
- Consistently offering professional, friendly, warm, and engaging service.
- Welcoming guests to the assigned outlet, escorting them to tables, and ensuring they are attended to at all times.
- Managing outlet reservations and handling the reservation book impeccably.
- Setting up the outlet prior to business hours in coordination with the service team.
- Observing cleanliness and maintaining the entrance area of the outlet.
- Reassuring guests’ satisfaction upon their departure.
Requirements:Your ideal background includes a diploma/degree in hospitality with previous experience in the Food & Beverage Department of a hotel. You must be polite and sophisticated in your dealings, with an excellent command of the English language (spoken and written). Knowledge of multiple languages is an added advantage.
Skills and Competencies:The ideal candidate should be service-oriented, enthusiastic, and committed, possessing good interpersonal skills and a positive attitude. You should also embody the following competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
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