Receptionist

in Nail Lōunge

about 7 hours ago

	Salary	4,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Olaya, Al Khobar

We are looking for a professional receptionist to join the team, where they will be responsible for receiving visitors and clients, directing them, answering phone calls and transferring them to the relevant departments, and managing appointments and reservations. The position requires excellent communication skills and the ability to interact with the public in a professional and appropriate manner, in addition to proficiency in using computers and basic office programs, as well as regular follow-up on evaluations through social media channels. The ideal candidate should possess patience and flexibility at work, and the ability to work under pressure during holidays and weekends, as well as solve simple problems that visitors or clients may encounter.

Requirements

Females-only workplace
For Saudis Only
GOSI Registration Required
Requires 2-5 Years experience
Intermediate in English

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Join the Kempinski family as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering the finest in European hospitality standards. We are looking for a dedicated Spa Receptionist to join our team at Kempinski The Spa in Al Khobar, Saudi Arabia.

Role Overview: As a Spa Receptionist, you will be responsible for all reception duties in the spa, ensuring each guest is given a warm welcome and receives the utmost care. This role serves as a stepping stone for those aspiring for leadership positions in spa operations.

Key Responsibilities:

Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
Respond to guest bookings and queries professionally.
Promote and upsell spa services and retail products.
Follow the Spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
Maintain knowledge of spa treatments, services, and products to advise guests appropriately.
Record reservations and manage appointment schedules.
Perform confirmation calls and check guests in and out, adhering to payment and cash handling procedures.
Manage client profiles and prepare daily reports in accordance with SOP.
Stay informed on resort activities and promote them to guests.
Handle guest queries and complaints efficiently and professionally.
Ensure the working environment is clean and organized.
Monitor supplies and towels, ensuring readiness for guests.

Join us at Kempinski Hotels
If you are passionate about providing excellent service and are looking for a dynamic role in an esteemed luxury hotel, we encourage you to apply and become part of our evolving family.

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