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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Hotel Operations Manager

Location: Jeddah – Kingdom of Saudi Arabia

Job Summary:
The Operations Manager is responsible for the overall supervision of all hotel departments (front desk, housekeeping, maintenance, security, food and beverages if any), ensuring the daily operations run efficiently and achieving the highest levels of quality, profitability, and guest satisfaction.

Tasks and Responsibilities:
  • Overall supervision of the hotel operations in all its operational and administrative departments.
  • Preparing and implementing monthly and annual operational plans to achieve financial and marketing objectives.
  • Monitoring the daily performance of the hotel and ensuring compliance with quality standards and guest service.
  • Following up on contracts and suppliers and ensuring the quality of services provided.
  • Managing work teams and ensuring continuous training and skill enhancement.
  • Supervising periodic maintenance and technical operation of the building and equipment.
  • Analyzing revenues and expenses and preparing periodic financial reports for senior management.
  • Establishing internal operation policies and standard operating procedures (SOPs).
  • Supervising marketing and public relations programs to increase hotel occupancy.
  • Dealing with official bodies and following up on necessary permits and licenses.

Required Qualifications:
  • Bachelor's degree in hotel management or a related administrative specialty.
  • At least 5 years of experience in hotel management or operations (preferably 4 or 5 stars or serviced apartments).
  • Proficiency in English, both spoken and written.
  • Leadership skills and decision-making under pressure.
  • Ability to manage multi-national teams.

Job Benefits:
  • Monthly salary: (to be determined after the interview).
  • Housing allowance: (to be determined according to the company policy – cash or provided housing).
  • Transportation allowance: (to be determined by agreement).
  • Comprehensive health insurance.

Additional Conditions:
  • Probation period: 3 months, renewable once.
  • Working hours: 8 hours a day / 6 days a week.
  • Commitment to the policies and regulations of the company and the hotel.

Requirements

  • Requires 2-5 Years experience

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