Operations Manager📣 Job Ad

Join Our Team as an Operations Manager!
At Umrahme, we are dedicated to revolutionizing the travel industry with our personalized Umrah pilgrimage packages. We are on the lookout for a dynamic Operations Manager to lead our operations team and ensure high-quality services in our Online B2B Hotel Booking Portal and ground services.

Key Responsibilities:

• Team Leadership & Support: Lead, coach, and supervise a team of operations executives to ensure accuracy, timeliness, and excellent customer service.
• Ground Operations Management: Oversee ground handling services, ensuring compliance with safety regulations and delivering exceptional service.
• Booking & Fulfilment Oversight: Supervise the end-to-end booking process, handling escalated client requirements and ensuring adherence to Standard Operating Procedures (SOPs).
• Supplier & Client Relationship Management: Foster strong relationships with suppliers and resolve disputes efficiently.
• Collaboration & Reporting: Work with various teams to align operational requirements and provide regular performance reports.
• Quality & Process Improvement: Conduct quality checks, identify issues, and implement process improvements.

Qualifications & Skills:

• Bachelor’s degree in tourism, hospitality, or a related field.
• 10 years of experience in operations within travel or related industries, including at least 2 years in a managerial role.
• Strong experience in booking and ground operations.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Embark on a meaningful journey with us at Umrahme and contribute to providing unforgettable experiences for our clients!

Join WJ Groundwater (Middle East) as an Operations Manager in our Pumping Division! We are seeking a dedicated and experienced professional to lead and deliver large-scale pumping operations, including district cooling flushing, pipeline flooding, hydrotesting, and high-volume water transfer for oil & gas and unconventional projects.

Key Responsibilities:

• Lead operational planning and execution for multiple concurrent projects.
• Ensure HSE compliance and cost control across all operations.
• Coordinate with clients to meet their project requirements effectively.

Required Skills & Competencies:

• Bachelor’s degree in Mechanical Engineering or related discipline.
• 10–15+ years of experience in pumping, dewatering, water transfer, or pipeline operations.
• Proven leadership in district cooling flushing, pipeline flooding & hydrotesting, and oil & gas water transfer projects.
• Strong experience in the Saudi Arabia / Middle East markets.
• Solid understanding of pumping systems, pipelines, flow control, and pressure testing.

Preferred Experience:

• Experience supporting unconventional oil & gas / fracking projects.
• Prior operations management role with P&L or cost accountability.
• Strong client-facing and coordination skills.

Located anywhere in Saudi Arabia.

Join Gathering Coffee & Social Space as an Operations Manager!

We are seeking a highly experienced Operations & Quality Manager to lead our café operations, ensuring consistent quality, service excellence, and operational efficiency across all branches.

Key Responsibilities:

• Oversee daily café operations across all locations.
• Develop and implement operational standards, SOPs, and workflows for café operations.
• Ensure product quality and compliance with food safety and hygiene standards.
• Monitor KPIs including sales performance and customer satisfaction.
• Conduct regular quality audits and performance evaluations.
• Identify operational gaps and implement continuous improvement initiatives.
• Collaborate with cross-functional teams to ensure alignment.
• Manage staff performance and training.
• Ensure compliance with health and food regulations.
• Support new store openings and operational scalability.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Hospitality Management, or related field preferred.
• Proven experience in operations and quality management within cafés or the F&B industry.
• Hands-on experience as a Barista or Head Barista is required.
• Strong knowledge of coffee, brewing methods, and equipment.
• Excellent leadership and communication skills.
• Ability to manage multiple locations.