Receptionist📣 Job Ad

Join Our Team as a Receptionist!
We are SAMACO Motors, the authorized agent for prestigious automotive brands such as Audi, Bentley, Porsche, and Volkswagen in Saudi Arabia. Our mission is to provide outstanding customer service and maintain the highest standards of quality. We are currently looking for a Receptionist to play a pivotal role at our front desk, ensuring a warm welcome and smooth administrative operations.

Key Responsibilities:

• Greet and welcome guests as they arrive.
• Direct visitors to the appropriate person and office.
• Screen and forward incoming phone calls in a timely manner.
• Ensure the reception area is tidy and presentable with necessary materials.
• Provide accurate information to guests in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures.
• Order front office supplies as needed.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Assist colleagues with administrative tasks.

Qualifications:

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities.

Join Us!
We are looking for enthusiastic individuals who are ready to contribute to our commitment to excellence. If you have a passion for customer service and meet the requirements, we would love to hear from you!

1. Welcoming customers: Receiving clients with a friendly smile and ensuring they feel comfortable and welcomed. 2. Managing reservations and waiting: Organizing table bookings and effectively managing waiting lists. 3. Taking orders: Accurately and professionally taking customer orders and ensuring they are recorded correctly. 4. Providing information: Supplying customers with information about the drink and food menu and special offers. 5. Handling payments: Receiving payments, issuing invoices, and dealing with different payment methods. 6. Coordinating with other staff: Communicating with the cooking and service team to ensure customer requests are met quickly and to a high standard. 7. Maintaining cleanliness: Assisting in keeping the reception and waiting area clean. 8. Resolving problems and complaints: Dealing with any inquiries or complaints in a professional and friendly manner and working to resolve them quickly. 9. Managing correspondence and special requests: Coordinating special requests or modifications requested by customers. 10. Monitoring customer satisfaction: Ensuring that customers are satisfied with the service and providing suggestions to improve the experience.

We need a receptionist to work in a prestigious hotel in Jeddah. It is required to be of Saudi nationality and hold at least a high school diploma. Duties include: receiving guests and organizing their appointments, dealing with the electronic booking system, and responding to guest inquiries. The applicant should possess excellent communication skills, proficiency in computer usage, and the ability to work within a team.