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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Us at Rixos Hotels!
As a SPA Receptionist, you will play a crucial role in delivering exceptional guest experiences at our luxurious resort. Founded in 2000, Rixos is known for its pioneering ‘ALL Inclusive, ALL Exclusive’ concept and world-class hospitality. We invite you to be part of our journey towards excellence!

Key Responsibilities:
  • Ensure retail displays are clean, attractive, and well-stocked.
  • Stay updated with guest service results and make improvements as necessary.
  • Send confirmation letters to guests regarding their requested services.
  • Maintain thorough knowledge of all well-being services and other amenities offered by the hotel.
  • Notify the Manager of any guest complaints immediately.
  • Proactively suggest improvements, expansions, or creation of new services.
  • Stay informed about trends in beauty, health, and leisure services.
  • Upsell Spa services and products to enhance guest experiences.
  • Adhere to the departmental budget while maximizing revenue.
  • Assist in preparing daily and monthly revenue reports.
  • Ensure all changing rooms are clean and well-stocked with amenities.
  • Assist guests with bookings and lead departmental orientation for new team members.

Qualifications:
You should possess a High School diploma or higher, with a minimum of 1 year of experience in a similar position, preferably within the hospitality industry. Join us and contribute to our mission of providing outstanding service in a luxurious setting!

Requirements

  • Requires 2-5 Years experience

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Key Responsibilities:
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  • Conduct audits as required and keep management informed of guest feedback.
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Requirements:
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Preferred Experience:
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About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.

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  •  To greet and welcome all guests in a friendly professional manner and relay the image of the brand and concept to new and existing guests
  •  To ensure the salon is ready at the start of each day and all bookings are checked in advance
  •  Ensure all check-lists are in place, staff delegated for job assignments and tasks are completed on time as per checklists
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  •  Effectively communicate with all employees within the salon
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  • Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals
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