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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Us at Rixos Hotels!
As a SPA Receptionist, you will play a crucial role in delivering exceptional guest experiences at our luxurious resort. Founded in 2000, Rixos is known for its pioneering ‘ALL Inclusive, ALL Exclusive’ concept and world-class hospitality. We invite you to be part of our journey towards excellence!

Key Responsibilities:
  • Ensure retail displays are clean, attractive, and well-stocked.
  • Stay updated with guest service results and make improvements as necessary.
  • Send confirmation letters to guests regarding their requested services.
  • Maintain thorough knowledge of all well-being services and other amenities offered by the hotel.
  • Notify the Manager of any guest complaints immediately.
  • Proactively suggest improvements, expansions, or creation of new services.
  • Stay informed about trends in beauty, health, and leisure services.
  • Upsell Spa services and products to enhance guest experiences.
  • Adhere to the departmental budget while maximizing revenue.
  • Assist in preparing daily and monthly revenue reports.
  • Ensure all changing rooms are clean and well-stocked with amenities.
  • Assist guests with bookings and lead departmental orientation for new team members.

Qualifications:
You should possess a High School diploma or higher, with a minimum of 1 year of experience in a similar position, preferably within the hospitality industry. Join us and contribute to our mission of providing outstanding service in a luxurious setting!

Requirements

  • Requires 2-5 Years experience

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📣 Job Ad

Shangri-La Group

Full-time
Join Our Team at Shangri-La Jeddah
Discover a career that transcends the ordinary! At Shangri-La Jeddah, nestled along the stunning Jeddah Waterfront, we are welcoming applications for the position of Spa Receptionist. As a premier destination for luxury, our hotel promises not just exceptional service but also an opportunity for professional and personal growth.

Job Summary:
The Service Associate for Spa and Health Club plays a vital role in delivering exceptional guest service. You will manage Spa and Salon bookings, ensure transactions at the reception desk are handled with professionalism, and actively promote our services and retail products.

Key Responsibilities:
  • Provide top-notch service to all clients.
  • Control and manage transactions efficiently.
  • Respond to inquiries courteously and promptly.
  • Promote and sell available services to guests.

What We Are Looking For:
  • Previous experience as a Spa Receptionist in a five-star hotel.
  • High proficiency in both written and spoken English.
  • Strong computer skills.
  • Effective training capabilities.
  • Willingness to work extended hours.

Why Join Us:
  • A workplace that fosters your personal growth.
  • Learning and development pathways for career advancement.
  • Competitive benefits and recognition programs.
  • An inclusive environment that values diversity.

At Shangri-La, we recognize that our success is driven by our people. We invite applications from all qualified candidates and treat all information provided during the recruitment process with confidentiality. Join us and be part of something extraordinary!

breifcase2-5 years

locationJeddah

14 days ago