Reservations Agent📣 Job Ad

Join Jumeirah as a Reservations Agent!

At Jumeirah, a global leader in luxury hospitality known for crafting unique experiences, an exciting opportunity has arisen in the Reservations Department of Jumeirah Jabal Omar, located just minutes from Masjid Al Haram.

Main Duties:

• Respond promptly and professionally to emails, prioritizing urgent inquiries.
• Handle incoming calls with proper greetings as per hotel standards.
• Collect complete guest information during bookings, ensuring all preferences are documented.
• Communicate any last-minute changes such as new bookings or cancellations to the relevant departments.

Ideal Candidate:

• Strong communication skills and professional demeanor when handling guest inquiries.
• Able to multitask in a fast-paced environment.
• Competent in MS Office applications.

Benefits:
We offer competitive salaries in Saudi Riyals, generous food and beverage benefits, reduced hotel rates globally, and excellent healthcare and leave packages, making this role attractive for high-performing candidates seeking a career in luxury hospitality.

About the Program
The Tamheer program is an on-the-job training initiative for Saudi graduates with diplomas or bachelor's degrees, designed to equip them with practical field experience.

About the Role
The HR Trainee will support the HR team across various functions, providing critical assistance in recruitment, HR operations, and administrative tasks. This role offers direct exposure to essential HR processes and valuable hands-on experience in the HR field.

Responsibilities

• Assist in recruitment processes, including reviewing resumes, shortlisting candidates, and coordinating interviews to ensure a smooth hiring experience.
• Maintain HR records and databases, ensuring employee information is accurate and compliant with company policies and regulations.
• Contribute to HR projects and initiatives, supporting process improvements and organizational development efforts.

Qualifications

• Bachelor’s degree in HR, Business Administration, Industrial Engineering, or a related field.
• Fluency in English.
• Proficiency in Microsoft Office.
• Strong organizational and communication skills.

Sidra Capital is committed to providing equal opportunities for all candidates, including individuals with disabilities, fostering an inclusive work environment where everyone is respected and valued.