Butler📣 Job Ad

Join Raffles Hotels & Resorts as a Butler!
At Raffles Makkah Palace, we are committed to providing an exceptional standard of hospitality combined with the warmth of Arab hospitality. As a Butler, you will play a crucial role in ensuring that our guests have an outstanding experience during their stay.

Key Responsibilities:

• Consistently offer professional, friendly, and engaging service.
• Oversee the daily work-flow of the Butler office and ensure service standards are maintained.
• Manage departmental inventory control including purchase orders and invoices.
• Handle all shipping and receiving for Owners, Guests, and Colleagues.
• Provide administrative support across the Butler department.
• Collaborate with all departments to communicate daily updates and changes.
• Address guest concerns swiftly, logging and notifying the appropriate departments.
• Work closely with Maintenance to resolve necessary repairs.
• Balance operational, administrative, and colleague needs.
• Adhere to all safety and sanitation policies.
• Perform other duties as assigned.

Qualifications:

• Proficient in English (verbal & written).
• Bachelor's degree preferred.
• Experience with Hotel Property Management System is an asset.
• Strong organizational, supervisory, and communication skills.
• Ability to make quick decisions in high-stress situations.
• Detail-oriented and able to work independently.

We value diversity and inclusion in Raffles Hotels & Resorts and aim to recruit and promote diverse talents. Join us and make a difference in the hospitality industry!

Join Our Elite Team as a Butler at Raffles Hotels & Resorts in Jeddah!

Raffles Hotels & Resorts, known for its luxurious hospitality and exceptional service, invites you to become a part of our prestigious team as a Butler. Based in Jeddah, Saudi Arabia, this role demands a high level of professionalism and commitment to ensuring an extraordinary experience for our VIP guests.

Key Responsibilities:

• Welcome and escort VIP guests with warmth and professionalism upon arrival and departure.
• Provide personalized check-in and check-out experiences either in-room or in the lounge.
• Manage guest luggage, offer unpacking and packing services, and handle laundry requests.
• Coordinate dining, spa, transportation, and other guest services tailored to individual preferences.
• Maintain detailed guest profiles, noting preferences and special requests.
• Work collaboratively with departments such as Housekeeping, Room Service, and Concierge to guarantee seamless service delivery.
• Prepare guest rooms with personalized amenities and special touches.
• Ensure cleanliness and organization in the Butler pantry and working areas.
• Quickly respond to guest inquiries and requests with efficiency and professionalism.
• Maintain confidentiality regarding guest information and anticipate their needs for a tailored experience.
• Communicate smoothly throughout the guest's journey, from pre-arrival to post-departure.
• Exhibit knowledge and respect for local Saudi Arabian customs and etiquette.

Qualifications:

• Minimum of 2 years of experience as a Butler or in a similar role within a 4-5 star luxury hotel or resort.
• Strong command of English; basic Arabic language skills preferred.
• Excellent grooming, etiquette, and interpersonal communication skills.
• Strong organizational skills and ability to multitask effectively.
• Knowledge of Butler service standards (*, Forbes, LQA) preferred.
• High attention to detail with strong problem-solving skills.
• Professional demeanor with a genuine passion for hospitality and service.
• Ability to maintain discretion and confidentiality at all times.
• Flexibility to work various shifts, including weekends and holidays.
• Familiarity with Middle Eastern hospitality standards.
• Strong time management and prioritization skills.

Join us and embody the Raffles culture of heartfelt service!

Join Our Team as a Head Chef!
We are seeking a highly skilled and creative Head Chef to lead our kitchen operations in Jeddah at PROfm, a leading Facilities Management company in Saudi Arabia.

About PROfm:
PROfm is dedicated to providing innovative, sustainable, and efficient solutions in various services including maintenance, cleaning, hospitality, and more. We prioritize operational excellence and environmental protection to create a lasting impact in our communities.

Role Overview:
The Head Chef is responsible for overseeing all kitchen operations. Your primary duties will include:

• Menu planning and ingredient sourcing
• Ensuring food safety standards are maintained
• Management of kitchen staff
• Controlling kitchen costs and inventory
• Developing innovative recipes
• Maintaining consistency in food taste and quality

Qualifications:
We are looking for candidates with:

• Expertise in culinary arts and food presentation
• Strong knowledge of food safety and hygiene standards
• Proven leadership and management skills
• Budget management and inventory control experience
• Excellent organizational skills with attention to detail
• Relevant culinary certifications are preferred

If you have the passion for culinary arts and want to make a difference, apply now and become a part of our exciting journey to enhance performance while fostering sustainability!