Operations Manager📣 Job Ad

Join Big Fish Consult as an ICT Operation Manager in Makkah!

We are seeking an experienced ICT Operation Manager to oversee our daily operations in ICT infrastructure management. This role involves ensuring high availability, security compliance, and meeting service level agreements.

Key Responsibilities:

• Manage ITIL Service Operations including Incident, Problem, Change, and Release management.
• Oversee NOC/SOC operations for end-to-end service monitoring.
• Ensure optimal network and wireless operations.
• Handle Data Center operations such as backups, virtualization, and capacity planning.
• Coordinate with telecom providers and contractors for service readiness.
• Lead Business Continuity Plan and Health & Safety initiatives.
• Manage vendor relationships and service level agreements.
• Produce monthly service KPIs and drive Continual Service Improvement.

Qualifications:

• BSc in Engineering, Computer Science, or IT.
• 8-12 years of experience in Data Center/Network operations, including 3-5 years in leadership roles.
• Technical expertise in Routing/Switching, Wi-Fi, virtualization, and cybersecurity operations.
• Fluency in Arabic and English is required.

Preferred Certifications: ITIL v4, CCNP/CCIE, Fortinet/Palo Alto, VMware VCP, Microsoft/Red Hat, ISO/IEC 27001 LI/LA.

Join us in bringing the right people together and make a significant impact in the ICT field!

Company Description
The Saudi Climbing and Hiking Federation (SCHF) is the national governing body for climbing and hiking in Saudi Arabia. Founded in February 2018 under the Saudi Arabian Olympic and Paralympic Committee and Ministry of Sports, the Federation is dedicated to promoting and developing the sport in the region.

Role Description
The Events Operations Manager oversees the planning, execution, and optimization of all climbing operations under the Federation. This includes event management, training facility operations, athlete development programs operations, and international competition logistics. The role plays a vital part in ensuring operational excellence across both event and training domains — driving innovation, efficiency, and performance to position Saudi Arabia as a regional and global leader in climbing.

Responsibilities

• Event Operations
  • Develop innovative concepts and strategies for climbing events that captivate participants and audiences.
  • Plan, manage, and execute event timelines, budgets, and logistics for competitions, festivals, and initiatives.
  • Oversee risk management, safety compliance, and contingency planning for all events.
  • Lead and coordinate staff and volunteers for seamless event delivery.
  • Collaborate with marketing and sponsorship teams to promote events and secure partnerships.
  • Conduct post-event reviews and prepare reports to assess performance and improve future strategies.
• Training Operations
  • Manage day-to-day operations of the climbing training facility ensuring smooth scheduling and safety.
  • Oversee planning and execution of training sessions and athlete development camps.
  • Coordinate with coaches to ensure training aligns with performance goals.
• International Participation & Camps
  • Plan and manage logistics for national team participation in international competitions.
  • Organize local and international training camps ensuring all operational elements meet standards.
  • Act as a liaison between the Federation and international partners.
• General Operations & Performance
  • Oversee equipment inventory and maintenance.
  • Develop and monitor key performance indicators (KPIs) for operational success.
  • Foster a culture of innovation and continuous improvement.

Qualifications

• Bachelor’s degree in Sports Management, Event Management, or related field.
• Minimum of 4 years of experience in sports operations or event management.
• Experience managing sport training facilities or athlete programs is an advantage.

Skills

• Fluency in English and Arabic.
• Expertise in event and facility operations.
• Strong project management and logistics planning skills.
• Proficiency in event management software.
• Strong communication and interpersonal skills.
• Leadership and teamwork orientation.
• Innovative and solutions-driven mindset.
• Adaptability and crisis management capability.

Join The Grandeur Co. as an Operation Manager for Labor Catering!

As a leading corporate catering company, The Grandeur Co. specializes in labor and employee catering services. We are looking for a dedicated Operation Manager to oversee our labor catering operations. This role will involve managing kitchen production, dispatch, delivery, compliance, and client satisfaction to ensure exceptional service delivery.

Key Responsibilities:

• Supervise daily operations of central kitchens, packing, and dispatch activities.
• Ensure production schedules meet daily meal volumes and client expectations.
• Oversee food safety and hygiene compliance with SFDA, HACCP, and ISO 22000 standards.
• Lead, train, and manage kitchen, hygiene, and logistics teams across multiple sites.
• Monitor and control food, labor, and logistics costs to improve efficiency.
• Support the launch of new sites and projects, ensuring full operational readiness.
• Maintain strong client relationships and resolve service issues promptly.
• Submit regular reports on operations, staff performance, and key metrics.
• Implement corrective actions and continuous improvements across departments.

Requirements:

• Bachelor’s degree in Hospitality, Business Administration, or related field.
• Minimum 5 years of experience in catering or food service operations.
• Strong leadership and multi-site management experience.
• Knowledge of Saudi food safety and labor catering regulations.
• Strong communication, planning, and problem-solving skills.
• Proficient in MS Office and operational reporting systems.
• Arabic and English fluency.
• Valid driving license.

Join us to make a difference and ensure delicious and nutritious meals for our teams!