Operations Manager📣 Job Ad

About the Job:
As a Senior Operations Manager at FNRCO, you will play a crucial role in leading the design, planning, and delivery decisions across projects. Your expertise will ensure that operations are viable, resilient, and fit for purpose from the initial master planning stage through to activation.

Key Responsibilities:

• Integrate operational requirements into master plans, infrastructure, and asset design.
• Define operational considerations, requirements, scope, and acceptance criteria for DMP and master-plan submissions.
• Review and challenge the operability of design frameworks and ensure they meet operational requirements.
• Recommend design proposals that enhance operational readiness and efficiency.
• Ensure master plans consider unique conditions in Makkah, including peak volumes and user profiles.
• Prepare client briefings, readiness dashboards, and governance reports to support executive decision-making.
• Coordinate with internal teams and external consultants to align with client expectations.

Job Requirements:

• Bachelor’s degree in engineering disciplines.
• Minimum of 5 years of experience in operations.

Role Purpose
The Distributor Cluster Manager is fully responsible for managing the Distributor channel for Binzagr private label brands, with a primary focus on driving sales, ensuring stock availability, and executing commercial plans.

Key Responsibilities
1. Sales & Revenue Growth
- Own and deliver sales targets for the Distributor cluster across all assigned categories and brands.
- Translate annual and quarterly business plans into clear distributor sales actions.
- Closely monitor sell-in and sell-out performance and take corrective actions when needed.
- Identify growth opportunities by SKU, territory, distributor, and customer type.

2. Distributor Management & Communication
- Act as the primary contact between Binzagr Brands and all appointed distributors.
- Lead regular business reviews with distributors (weekly/monthly/quarterly).
- Ensure clear alignment on targets, priorities, promotions, and execution plans.
- Escalate risks and resolve issues related to sales, stock, service level, or pricing.

3. Stock Management & Availability
- Ensure optimal stock availability across distributor warehouses and key customers.
- Work closely with Supply Chain and Planning teams to prevent out-of-stock situations and avoid overstock and slow-moving inventory.
- Actively manage forecasts, replenishment, and stock rotation initiatives.
- Monitor expiry risks and lead corrective actions with distributors.

4. Pricing, Trade Deals & Commercial Execution
- Ensure correct price positioning vs. market and national brands.
- Manage and track trade deals, promotions, price discounts, incentives, and rebates.
- Ensure full compliance with approved trade terms and deal mechanics.
- Evaluate ROI of trade activities and recommend improvements.

5. Market Execution & Visibility
- Ensure brand standards and agreed execution guidelines are applied in market.
- Support distributors in launching new SKUs and improving shelf presence.
- Collect market intelligence on competitors, pricing, distributor feedback, and customer needs.

6. Reporting & Performance Tracking
- Prepare regular reports on sales vs target, stock levels, availability, and trade spend.
- Highlight risks, opportunities, and action plans clearly and proactively.

Key KPIs:
- Sales target achievement (value & volume)
- Stock availability / OSA
- Inventory health (days of stock / slow movers)
- Trade spend effectiveness
- Distributor execution compliance.

Required Qualifications & Experience
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
- 5–8 years experience in FMCG, preferably in distributor management, sales operations, or key account roles.

Key Skills & Competencies
- Strong commercial and sales mindset.
- Excellent communication and stakeholder management skills.
- High ownership and accountability.
- Strong analytical and reporting skills.
- Ability to balance sales growth with stock discipline.
- Hands-on, execution-focused, and results-driven.

Join Stryker as an Operations Manager for our GTM markets!
Located in Riyadh or Dubai, you will play a crucial role in the Operations Leadership team. Your primary responsibility will encompass overseeing all operational activities across KSA and UAE.

Key Responsibilities:

• Develop and implement effective operations strategies tailored for the assigned markets.
• Manage operational activities to ensure the best talent is sourced and developed.
• Identify process improvements and sustain breakthrough solutions.
• Direct work projects based on customer and market needs analysis.
• Collaborate and maintain relationships with various functions including Commercial, RAQA, and Finance.
• Lead integration projects for relevant mergers or acquisitions.
• Ensure compliance with all policies, regulations, and KPI achievement.

What You Need:

• A degree in Business or Logistics or an equivalent qualification.
• A minimum of 5 years of relevant experience, including logistics or warehouse management and customer-facing roles.
• 3 years of experience in people management.
• Fluency in English; Arabic is an advantage.
• Experience with Lean/Six Sigma tools is desirable.

About Stryker:
Stryker is a global leader in medical technologies, striving to improve healthcare outcomes for patients. As part of our operations, you will impact the lives of over 150 million patients annually.