Reservations Agent📣 Job Ad

in Hilton

about 7 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Makkah

Join our dynamic team as a Reservations Agent at Hilton!
As a Reservations Agent, you will serve as the key contact for room reservations, providing excellent service that influences guest decisions to stay at our property. Your role is crucial in ensuring a smooth booking process and enhancing the overall guest experience.

What you will be doing:

Convert inquiries into booked reservations swiftly.
Respond positively to sales inquiries to generate future leads.
Identify potential sales leads.
Deliver professional responses to all customer inquiries, ensuring reservations are accurately completed.
Provide prompt, efficient service while adhering to brand standards.

What we are looking for:
We seek individuals who are passionate about customer service, possess excellent communication skills, and have strong organizational capabilities.

It would be advantageous if you possess:

Previous experience in a Reservations environment.
Tertiary qualifications or a collegiate-level degree.

About Hilton:
Hilton is a leading global hospitality company, dedicated to creating remarkable experiences for our guests. Our unwavering commitment to hospitality and exceptional service has made us a trusted name in the industry for nearly a century. Join us and become part of a team that puts the heart in hospitality!

Requirements

Requires 2-5 Years experience

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