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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Hilton as a Cluster Reservations Agent!

As a Cluster Reservations Agent, you will be the main contact for room reservations at Hilton Hotels, providing excellent service that influences guests' decisions to stay at our properties. Your responsibilities will include:
  • Converting inquiries into contracted business swiftly.
  • Responding positively to sales inquiries to generate future leads.
  • Identifying potential sales leads.
  • Ensuring all reservations are completed accurately and meet guests' expectations.
  • Providing prompt and efficient service while upholding Hilton’s brand standards.

What We Are Looking For:
We seek candidates who embody the values of Hilton and demonstrate:
  • A passion for delivering great customer service.
  • Professional telephone manner and excellent communication skills.
  • Exceptional administration and organizational capabilities.
  • Intermediate computer proficiency.

Preferred Qualifications:
If you have previous experience in a reservations environment or hold a tertiary qualification, that would be advantageous.

Working with Hilton means being part of the leading global hospitality company, dedicated to creating exceptional guest experiences. If you're excited to contribute to our mission, we want to hear from you!

Requirements

  • Requires 2-5 Years experience

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