Reservations Agent📣 Job Ad

Join Us at Pullman Hotels & Resorts
Are you ready to embark on an exciting journey in hospitality? As a Reservations Agent, you will be the first point of contact for our guests, providing them with an exceptional experience from the moment they book their stay.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies to enhance your skills.
• Opportunities to develop your talent and grow within the property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What You Will Be Doing

• Consistently offer exceptional, friendly, and engaging service.
• Ensure maximum revenue through up-selling and excellent guest interactions.
• Recommend property facilities and assist guests with their requests.
• Handle room reservation requests and maintain accurate information in the system.

Qualifications

• Saudi Nationals only for the Tamayyaz Program.
• No prior experience required; fresh graduates are encouraged to apply.
• Basic English skills and a strong passion for the Hospitality field.
• Excellent interpersonal and communication skills.
• Must be a team player and able to work flexibly.
• Ability to focus on guest needs with a calm and courteous demeanor.

Additional Information

• Prior experience with Opera or related systems is an asset.
• Strong problem-solving abilities and fluency in English are highly valued.

Join Our Team as a Reservation Agent
At Rixos Hotels, we invite talented individuals to become part of our exceptional team. Established in 2000 in Turkey, Rixos offers luxurious stays and unique experiences inspired by local culture and Turkish heritage.

Key Responsibilities:

• Maintain in-depth knowledge of hotel services and facilities.
• Respond to inquiries regarding room rates and availability.
• Manage reservation requests using effective communication skills.
• Process deposits and maintain accurate records.
• Handle special requests and document them efficiently.
• Understand the relationship between the Reservations department and other hotel departments.
• Monitor inventory management and room availability.
• Explain guarantee and cancellation policies to guests.
• Utilize sales techniques to maximize room bookings.
• Participate in task forces for new property openings.

Qualifications:
Passion for hospitality and commitment to providing excellent service.

Application:
This position is open exclusively for Saudi nationals. If you're ready to contribute to a leading luxury brand and meet the qualifications, we encourage you to apply.

Join Our Team as a Cluster Reservations Agent!
At St. Regis Hotels & Resorts, we pride ourselves on delivering exquisite experiences in luxury hospitality. We're looking for a dedicated Cluster Reservations Agent to join our team at The St. Regis Red Sea Resort, located in Ummahat Island, Saudi Arabia.

Position Overview:
As a Cluster Reservations Agent, you will be responsible for handling all reservation requests, changes, and cancellations received via phone, fax, or mail. Your role includes:

• Identifying guest reservation needs and determining the appropriate room type.
• Explaining guarantee, special rates, and cancellation policies to guests.
• Documenting special requests and answering inquiries regarding property facilities.

Key Responsibilities:

• Process all reservation requests in a timely and accurate manner.
• Input and access data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.
• Foster positive working relationships with team members and guests.

In this role, you will not require any prior work experience, and a high school diploma or *** equivalent is preferred. We value diversity and are committed to providing equal opportunities for all associates, regardless of background.

Why Join Us?
At St. Regis, we believe in nurturing talent and providing a supportive environment where our team can thrive and excel. Join us to be part of a prestigious brand that values the rich blend of culture and unique experiences.

Ready to start your journey with St. Regis Hotels & Resorts? Apply now!